2016
DOI: 10.1177/0734371x15581850
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Does Turnover Intention Matter? Evaluating the Usefulness of Turnover Intention Rate as a Predictor of Actual Turnover Rate

Abstract: Turnover research has traditionally examined intention to turnover rather than actual turnover. Such studies assume that leave intent serves equally well as both a proxy for and predictor of employees’ actual turnover behavior. The purpose of this study is to provide an agency-level evaluation of the usefulness of turnover intention as a reliable proxy and predictor of actual turnover across 180 U.S. federal agencies, using hierarchical (stepwise) multiple regression. Our findings suggest that, at the organiza… Show more

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Cited by 207 publications
(175 citation statements)
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References 91 publications
(132 reference statements)
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“…Heinen et al (2013) explored 10 Western countries and found that the odds of intent to leave the profession were approximately 1.5-3 times higher among nurses with a high score on burnout. However, previous research results found that the relationship between intent to leave and actual turnover were not significant (Cohen, Blake, & Goodman, 2016;Kivimäki et al, 2007). Some other factors might therefore affect the turnover in the population of those who intend to leave the job, and more investigation is needed in the future.…”
Section: Work Environment Burnout and Intent To Leavementioning
confidence: 88%
“…Heinen et al (2013) explored 10 Western countries and found that the odds of intent to leave the profession were approximately 1.5-3 times higher among nurses with a high score on burnout. However, previous research results found that the relationship between intent to leave and actual turnover were not significant (Cohen, Blake, & Goodman, 2016;Kivimäki et al, 2007). Some other factors might therefore affect the turnover in the population of those who intend to leave the job, and more investigation is needed in the future.…”
Section: Work Environment Burnout and Intent To Leavementioning
confidence: 88%
“…All of the previous studies assessed employees' turnover intention from their self-reported measures [e.g. 5,10,12,22,45] and reported the possibility of common method bias, which can lead towards misleading information and results. We argued that due to collective culture of South Asia, people share their feelings and intentions with others close to them.…”
Section: Discussionmentioning
confidence: 99%
“…Turnover intention is a widespread phenomenon of interest to the fields of organizational behavior, psychology [10,11], economics and sociology [10] because it is strongly related to actual turnover and voluntarily withdrawal of employees [10,[12][13][14][15]. The investigation of turnover intention and actual turnover has been proliferating [8,16], in a couple of decades to find out the answer "why do people leave?"…”
Section: Introductionmentioning
confidence: 99%
“…Cohen, Blake, and Goodman (2016) showed in a study among federal U.S. public agencies that this turnover intention often does not lead to actual turnover. It is passive as it often does not lead to actual behavior.…”
Section: Outcomes Of Work Engagementmentioning
confidence: 99%
“…Moreover, while it is expected that organizational work engagement is a determinant of these job outcomes, several scholars in public administration show that individual and job resources are also determinants of organizational commitment and turnover intention (Cohen et al, 2016;Moynihan & Pandey, 2007). It is therefore expected that work engagement partially mediates the relationship between individual and job resources, and job outcomes.…”
Section: Outcomes Of Work Engagementmentioning
confidence: 99%