Does the medium matter? The interaction of task type and technology on group performance and member reactions.

Straus, Susan G.; McGrath, Joseph E.

doi:10.1037/0021-9010.79.1.87

Cited by 463 publications

(297 citation statements)

References 61 publications

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“…These macro trends also are changing the nature of collaborative efforts-at work or anywhere else-by altering the opportunities for collaboration, the need to build collaborations, and the structure of collaborations when they arise. Teams research turned its attention to the impact of digitalization over 20 years ago, with the advent of technologically mediated collaborations (see, for example, Daft & Lengel, 1986;Jarvenpaa & Leidner, 1999;Sproull & Kiesler, 1986;Straus & McGrath, 1994). With the continued march of globalization, more people are collaborating across nationalities, cultures, and languages as well as across space and time.…”

Section: The Changing Ecology Of Teamsmentioning

confidence: 99%

The changing ecology of teams: New directions for teams research

Gardner²,

2012

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SummaryThe nature of collaboration has been changing at an accelerating pace, particularly in the last decade. Much of the published work in teams research, however, is still focused on the archetypal team that has well-defined membership, purposes, leadership, and standards of effectiveness-all characteristics that are being altered by changes in the larger context of collaboration. Each of these features is worth attention as a dynamic construct in its own right. Much of the published work in teams research, however, is still focused on the archetypal team that has well-defined membership, purpose, leadership, and standards of effectiveness. There is still more to learn about that kind of team. But the profound gap between what teams scholars are studying and what people are doing in the world-both within and between organizations-inspired us to propose this special issue. Our goal is to provoke theory, research, approaches, and methodologies that will help scholars recognize and understand the rapidly expanding universe of contemporary collaboration and teamwork.Indeed, as we argue in this article and as suggested in some of the articles offered in this issue, the very notion of a traditionally defined "team" may become increasingly outmoded. Our domain in this special issue is collaboration, which we define as "team-like behavior over time and across projects"-a definition that includes but is not restricted to what has traditionally been studied as "teams." Trends such as digitalization and globalization are already well-established subjects in teams research and will be addressed by articles in this issue. Other trends, such as value pluralism and climate change, are having surprising and critical effects on the uses and methods of collaboration but have not yet been the subject of much teams research.

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Section: The Changing Ecology Of Teamsmentioning

confidence: 99%

The changing ecology of teams: New directions for teams research

Gardner²,

2012

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“…Students learning in CSCL environments have been shown to experience lower participation levels (Lipponen et al, 2003), more conflict (Hobman et al, 2002), less group cohesion (Straus, 1997;Straus & McGrath, 1994) and less satisfaction (Baltes, Dickson, Sherman, Bauer, & LaGanke, 2002) than students in contiguous groups. In other words, students working in CSCL environments do not always reach their full potential.…”

Section: Social and Cognitive Benefits Of Groups In Cscl Environmentsmentioning

confidence: 99%

Group awareness of social and cognitive performance in a CSCL environment: Effects of a peer feedback and reflection tool

Phielix

Prins

Kirschner

et al. 2011

Computers in Human Behavior

132

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a b s t r a c tA peer feedback tool (Radar) and a reflection tool (Reflector) were used to enhance group performance in a computer-supported collaborative learning environment. Radar allows group members to assess themselves and their fellow group members on six traits related to social and cognitive behavior. Reflector stimulates group members to reflect on their past, present and future group functioning, stimulating them to set goals and formulate plans to improve their social and cognitive performance. The underlying assumption was that group performance would be positively influenced by making group members aware of how they, their peers and the whole group perceive their social and cognitive behavior in the group. Participants were 108 fourth-year high school students working in dyads, triads and groups of four on a collaborative writing task, with or without the tools. Results demonstrate that awareness stimulated by the peer feedback and reflection tools enhances group-process satisfaction and social performance of CSCL-groups.

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“…Task-Interdependence: Straus and McGrath (1994) and Andres and Zmud (2002) found that highly interdependent tasks required richer information exchanges to clarify task assignments and project requirements, develop effective task performance strategies, make decisions, and obtain performance feedback. These results are in line with Thompson's (1967) suggestion that the higher the level of interdependence, the more difficult and less standardized the suggested form of coordination (see also Daft and Lengel 1984).…”

Section: Proposition 1b: Managerial Tasks Of High Non-routineness Shomentioning

confidence: 99%

Task-Technology Fit for Mobile Information Systems

Gebauer

Shaw

Gribbins

2010

Journal of Information Technology

144

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Mobile information systems hold great promise to support organizational processes. Clear guidelines however, of how to design effective mobile information systems in support of organizational processes have not been developed. Based on earlier research studies that emphasized the importance of a fit between organizational tasks and technology (Goodhue and Thompson 1995), and that developed a systematic fit profile for one particular task−technology combination, namely group support systems to support group tasks (Zigurs and Buckland 1998), this research paper seeks to develop a fit profile for mobile information systems to support managerial tasks. We suggest to determine task−technology fit as a three−way match between managerial tasks (operationalized by non−routineness, interdependence and time−criticality), mobile information systems (operationalized by functionality, user interface, and adaptability), and the mobile use context (operationalized by distraction, quality of network connection, previous experience, and mobility). The analysis shows that use situations characterized by high distraction and poor quality of network connection are particularly challenging for the design of mobile information systems, and that the user interface requires particular attention. The proposed framework provides guidelines for the design of effective mobile information systems and for future research studies. AbstractMobile information systems (IS) hold great promise to support organizational processes. Clear guidelines, however, of how to design effective mobile IS in support of organizational processes have not been developed. Based on earlier research that emphasizes the importance of fit between organizational tasks and technology and that develops fit profiles for specific task-technology combinations, this paper develops a task-technology fit (TTF) profile for mobile IS to support managerial tasks. We suggest a three-way match between dimensions of managerial tasks, mobile IS, and the mobile use context. We find that use situations characterized by high distraction and poor quality of network connection are particularly challenging for the design of mobile IS, and that the user interface requires particular attention. The proposed conceptual model of task-technology fit provides guidelines for the design of effective mobile IS and for future research studies.

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Does the medium matter? The interaction of task type and technology on group performance and member reactions.

Cited by 463 publications

References 61 publications

The changing ecology of teams: New directions for teams research

The changing ecology of teams: New directions for teams research

Group awareness of social and cognitive performance in a CSCL environment: Effects of a peer feedback and reflection tool

Task-Technology Fit for Mobile Information Systems

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