“…A configuration represents a multidimensional entity made of peculiar and separate features that are tightly interrelated and mutually reinforcing, so that they are significant jointly rather than individually (Dess et al, 1993). When investigating a complex phenomenon, it is not possible to assume that these features are linked by linear or cause-and-effect relationships (Perera, 2023), but a holistic posture is required, aimed at exploring how these multidimensional entities interact to create order within an organization (Meyer et al, 1993;Miller, 1996). According to configuration theory, indeed, multiple conditions can lead to the same outcome (Fiss, 2007;Woodside, 2014).…”