Does Job Demands-Resources Theory work for international business travel?

Rattrie, Lucy; Kittler, Markus G.; Cohen, Scott; Chen, Jason Li

doi:10.1016/j.jth.2022.101366

Cited by 3 publications

(4 citation statements)

References 68 publications

(83 reference statements)

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“…Most of the interviewees mentioned emotional and instrumental support and a few reported informational support; the least reported was appraisal support. Rattrie et al (2022) found that organizational support was positively related to engagement. Baker and Ciuk (2015) found in a qualitative study that of all sources of support, limited organizational support had the strongest negative impact on the work-family interface with severe negative consequences for IB travelers.…”

Section: Social Supportmentioning

confidence: 99%

“…However, she found that WFC was a mediator in the IBT-emotional exhaustion relationship. Rattrie et al . (2022) found that job demands and travel frequency were related to exhaustion.…”

Section: Physiological Psychological and Behavioral Outcomesmentioning

confidence: 99%

“…However, she found that WFC was a mediator in the IBTemotional exhaustion relationship. Rattrie et al (2022) found that job demands and travel frequency were related to exhaustion. In the same vein, M€ akel€ a and Kinnunen (2018) reported that IB travelers' heavy workload and high pressure were related to exhaustion in line with the JD-R model's health impairment hypothesis.…”

Section: Negative Outcomesmentioning

confidence: 99%

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EXPERT REVIEW SERIES International business travel: a review of theory and research

Westman,

Chen,

Eden

2023

JGM

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PurposeThe goals of this review are to identify key theories, constructs and themes in the international business travel (IBT) literature and to propose a model based on findings, theories and constructs drawn from adjacent research literature.Design/methodology/approachThe authors reviewed the business travel (BT) literature to identify conceptual and empirical articles on IBT published from 1990 to 2022. Only 53 publications were suitable for review. The authors reviewed them using an open coding system.FindingsThe IBT literature is dispersed across several disciplines that use different methods, focus on different aspects of travel and emphasize different positive and negative outcomes that IBT engenders. The publications employed a diverse range of methods, including review and conceptual (11), quantitative (28) and qualitative methods (14). The samples were diverse in country, age, marital status and tenure. Many publications were descriptive and exploratory. The few that based their research on theory focused on two stress theories: Job Demands-Resources (JD-R) theory and conservation of resources (COR) theory.Research limitations/implicationsExperimental and longitudinal designs are needed to reduce the causal ambiguity of this body of mostly correlational and cross-sectional research. The authors discuss the impact of emerging advances in virtual global communication technology on the future of IBT.Practical implicationsMore research is needed on positive aspects of IBT. Human resource (HR) people should be aware of these issues and are encouraged to decrease the deleterious aspects of the international trips and increase the positive ones.Social implicationsIncreasing well-being of international business travelers is important for the travelers, their families and the organization.Originality/valueThis is the first IBT review focused on the theoretical underpinnings of research in the field. The authors offer a model for IBT and introduce adjustment and performance as important constructs in IBT research. The authors encompass crossover theory to add the reciprocal impact of travelers and spouses and label IBT a “double-edge sword” because it arouses both positive and negative outcomes.

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Section: Social Supportmentioning

confidence: 99%

“…However, she found that WFC was a mediator in the IBT-emotional exhaustion relationship. Rattrie et al . (2022) found that job demands and travel frequency were related to exhaustion.…”

Section: Physiological Psychological and Behavioral Outcomesmentioning

confidence: 99%

Section: Negative Outcomesmentioning

confidence: 99%

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EXPERT REVIEW SERIES International business travel: a review of theory and research

Westman,

Chen,

Eden

2023

JGM

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“…Equally so, employees' job satisfaction is important and beneficial to managers (Jackson, 2018;Ngirande, 2021). Yet, Rattrie et al, (2022) found supervisory support not to be significant in relation to work-related outcomes among international travelers. The contradictory results on this issue suggest the need to further investigate the role of supervisory support through resource provision.…”

Section: Theoretical and Conceptual Backgroundmentioning

confidence: 99%

Supervisors’ provision of physical environment resources to administrative support staff in a public university

Ngcobo

Mhlanga

2022

IJRBS

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The purpose of this article was to apply the job demands-resources (JD–R) theory in a public university as a lens to ascertain the extent of measures undertaken by academic supervisors to provide physical environment resources that support administrative employees and enhance their performance of the demanding duties they constantly perform. Supervisors’ understanding of their role in catering to the physical environment needs of administrative employees has been ignored in previous studies conducted in the university sector. The research design was qualitative since data collection relied on semi-structured interviews with six academic heads of departments who supervised office administrative employees in a public university context. The participants’ responses indicated a high understanding of the importance of providing resources such as updated equipment and eliminating any physical environmental factors that could enhance office employees’ performance in their demanding administrative duties. The challenges expressed were mainly with the budget that proved to constrain them. This finding on supervisors is significant as it addresses a research gap in which the focus on physical environment factors has mainly been on employees’ perceptions and experiences in the business sector with less interest in the public sector and developing countries. The success of an organization requires a caring leadership that strives to provide enabling workplace physical environment resources that meet the work demands of employees.

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Travel Stress, Leisure Exploration, and Trip Satisfaction: The Mediating Role of Travel Adjustment

Ramsey,

Zhang,

Lorenz

et al. 2024

Journal of Travel Research

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Integrating Torbiorn’s theory of adjustment and Lazarus’ theory of stress, this study examines the antecedents, consequences, and mitigating factors of international business travel adjustment. Results from two studies, a unique pre (Time 1) and post (Time 2) travel survey conducted before COVID at two airports in North and South America, and data collected post-COVID using an online panel of business travelers illustrate how and why adjustment mediates the travel stress/leisure exploration–trip satisfaction relationship. Our findings guide managers and practitioners to mitigate the negative impact of travel stress by allowing time for leisure exploration while on international business trips. Tourism businesses should continue to explore and design experiences that satisfy the general adjustment needs of the international business travel market.

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Does Job Demands-Resources Theory work for international business travel?

Cited by 3 publications

References 68 publications

EXPERT REVIEW SERIES International business travel: a review of theory and research

EXPERT REVIEW SERIES International business travel: a review of theory and research

Supervisors’ provision of physical environment resources to administrative support staff in a public university

Travel Stress, Leisure Exploration, and Trip Satisfaction: The Mediating Role of Travel Adjustment

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