Does digital literacy predict e-government performance An extension of Delone and Mclean information system success model

Abdulkareem, Abdulrazaq Kayode; Ramli, Razlini Mohd

doi:10.1504/eg.2021.118103

Cited by 10 publications

(12 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…This construct determines the user's level of overall satisfaction with a particular system Examining predictors of digital library use adoption in various study contexts. These include various settings, such as electronic government (Abdulkareem and Ramli, 2021;At-tamimi and Siregar, 2021), online learning systems (Çelik and Ayaz, 2021;Nuryanti et al, 2022), English as a foreign language course (Hsu, 2021), campus portals (Masrek, 2007) and the banking sector (Purwati et al, 2021). This model has been successfully used in the academic context as well.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…DeLone and McLean’s ISSM has been used generally to assess technology adoption in various study contexts. These include various settings, such as electronic government (Abdulkareem and Ramli, 2021; At-tamimi and Siregar, 2021), online learning systems (Çelik and Ayaz, 2021; Nuryanti et al , 2022), English as a foreign language course (Hsu, 2021), campus portals (Masrek, 2007) and the banking sector (Purwati et al , 2021).…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Examining predictors of digital library use: an application of the information system success model

Iqbal

Rafiq

Soroya

2022

View full text Add to dashboard Cite

Purpose Digital libraries are not only an assortment of information assets yet have turned into a digital community for correspondence, searching and electronic learning. Also, economically the investment in terms of money, time, energy and manpower associated with the development of effective digital library (DL) systems demands high utilization of these resources. This study aims to explore the factors that affect the utilization of digital libraries and may lead to users’ satisfaction and finally high exposure to information systems like digital libraries. However, these factors may work differently in different cultures. Considering this fact, DeLone and McLean’s IS success model (ISSM) is tested and expanded in a local academic context. Design/methodology/approach Following the quantitative research design, a total of 355 responses were collected through a questionnaire-based survey. Research scholars of the University of Punjab, Lahore, Pakistan were the reviewed population of this study. A two-stage stratified random sampling method was used to choose the sample. Structural equation modelling is used to find out the nature and extent of the relationship among studied variables. Findings The findings confirm that service quality is the strong predictor of DL system use, whereas overall users’ satisfaction mediates the relationship between the predictors (content and service quality) and the outcome variable (use). Originality/value This work done is the first main endeavour to use the “Information System Success” theories to intervene and mediate the effect of content, IQ, system quality and service quality on the use of DL in the local context.

show abstract

Section: Theoretical Frameworkmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Examining predictors of digital library use: an application of the information system success model

Iqbal

Rafiq

Soroya

2022

View full text Add to dashboard Cite

show abstract

“…Information and communication technologies (ICTs) are transforming public sector organizations and how they deliver services worldwide (Bwalya and Mutula, 2016). E-government reforms involve adopting emerging technologies like artificial intelligence, blockchain, cloud computing and data analytics to improve the efficiency and quality of government operations and public services (Kapurubandara and Lawson, 2007; Abdulkareem and Ramli, 2021a). Automation of administrative and back-office functions like finance, procurement, taxation as well as citizen-facing services are key focus areas of e-government initiatives across developed and developing countries (Rodríguez Bolívar, 2017).…”

Section: Literature Reviewmentioning

confidence: 99%

“…E-government aims to create public value like transparency, participation, collaboration and inclusion beyond just improving operational efficiency (Scott et al ., 2016). However, research shows mixed results, with e-government services increasing speed and cost savings in transactions but not necessarily improving accountability or citizen engagement (Twizeyimana and Andersson, 2019; Abdulkareem and Ramli, 2021a, c). For instance, studies of e-government projects in India, Kenya and South Africa found that digitization increased information access but did not enhance actual participation or give citizens a greater voice in policymaking (Mutula and Mostert, 2010; Bwalya and Mutula, 2016).…”

Section: Public Value Of E-recruitmentmentioning

confidence: 99%

Investigating ICT adoption and public value of e-recruitment in the public sector: the role of social media use

AbdulKareem,

Oladimeji,

Ishola

et al. 2024

IJPSM

Self Cite

View full text Add to dashboard Cite

PurposeThis study examines the adoption of information and communication technologies (ICT) for e-recruitment and its impacts on public value outcomes.Design/methodology/approachA survey was conducted with 213 public sector employees in the federal civil service using a questionnaire to test a conceptual model integrating the Technology Acceptance Model, Media Richness Theory and Public Value Theory using PLS-SEM analysis.FindingsResults validate significant positive relationships between ICT adoption, social media use for e-recruitment and public value creation. Internet self-efficacy positively moderates public value outcomes.Research limitations/implicationsWhile this study makes valuable contributions, avenues remain to further expand generalizability, strengthen validity and incorporate additional institutional factors in the framework.Practical implicationsThe study provides insights to guide policies and interventions aimed at improving ICT adoption success and public value gains from e-government investments in developing countries.Originality/valueThe research makes key contributions by operationalizing and empirically assessing the public value impacts of e-government innovations and examining adoption issues in an understudied developing country context.

show abstract

“…Across many contexts and domains, the notion of ISS has been used and empirically supported. These various contexts have included electronic government (Abdulkareem and Ramli, 2021; At-tamimi and Siregar, 2021), campus portals (Masrek, 2007), online learning systems (Çelik and Ayaz, 2022; Nuryanti et al , 2022) and banking IS (Purwati et al , 2021). In addition, research in the context of data warehousing software by Wixom and Todd (2005) determined that IQ and SQ had an impact on US, ease of use (EOU), perceived usefulness and usage behavior.…”

Section: Literature Review and Research Hypotheses Formulationmentioning

confidence: 99%

Determinants of overall user success in an academic digital library environment: validation of the integrated digital library user success (IDLUS) model

Iqbal

Rafiq

2023

View full text Add to dashboard Cite

Purpose Digital Libraries are complex, and this complexity is a motive to study user success on the behalf of appropriate user success models. These models comprise the factors which play a part between people, technology and organizations. The purpose of this study was to specify and examine an integrated digital library user success (IDLUS) model within the context of digital library settings, Higher Education Commission National Digital Library (HEC-NDL) of Pakistan, by adopting and reusing the existing digital library and Web success models. Design/methodology/approach Stratified random sampling technique was used to choose the sample from the University of the Punjab, a highly ranked public sector university in Pakistan. Participants were asked to complete an adapted survey questionnaire. A total of 355 completed and usable questionnaires were obtained. Data analyses through confirmatory factor analyses and structural equation modeling produced the results that have supported the proposed IDLUS model. The proposed IDLUS model was tested and supported through model fit statistics in the academic computing environment of the HEC-NDL of Pakistan. Findings Findings revealed that relationships between the latent variables hypothesized in the model were confirmed. Research limitations/implications The study has both theoretical and practical ramifications for academicians and information system designers and developers. Originality/value The IDLUS model is recommended first time in the history of librarianship in Pakistan as an overall user success model in the digital library information system computing environment. That made numerous recommendations for future research in the field of information management, particularly for digital library development at national and international levels.

show abstract

Does digital literacy predict e-government performance An extension of Delone and Mclean information system success model

Cited by 10 publications

References 0 publications

Examining predictors of digital library use: an application of the information system success model

Examining predictors of digital library use: an application of the information system success model

Investigating ICT adoption and public value of e-recruitment in the public sector: the role of social media use

Determinants of overall user success in an academic digital library environment: validation of the integrated digital library user success (IDLUS) model

Contact Info

Product

Resources

About