Does Cyberloafing Affect Work Performance of the Civil Servants?
Ruziah Ab Razak,
Nur Hairani Abd Rahman,
Nurul Liyana Mohd Kamil
Abstract:The COVID-19 pandemic has reshaped the operations of public sectors worldwide, compelling governments to impose nationwide lockdowns. This crisis prompted an immediate shift to Work from Home (WFH) policies for civil servants. Under this policy, work activities predominantly rely on information and communications technology (ICT). While ICTs have a positive impact on the efficiency of public service delivery, the use of technology and the internet has also introduced various adverse effects, such as cyberloafi… Show more
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