Does climate for creativity mediate the impact of servant leadership on management innovation and innovative behavior in the hotel industry?

Karatepe, Osman M.; Aboramadan, Mohammed; Dahleez, Khalid Abed

doi:10.1108/ijchm-03-2020-0219

Cited by 131 publications

(143 citation statements)

References 80 publications

(110 reference statements)

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“…The goal of hotel industries is to offer high standard services, and the provision of these services is more likely to be achieved when employees are supported by morally strong leaders. Therefore, an ethical leader tries to establish an ethical climate that follows a normative acceptable code of conducts, motivating frontline employees to strive for service excellence and creativity [30].…”

Section: Ethical Leadership (El)mentioning

confidence: 99%

Unraveling the Effects of Ethical Leadership on Knowledge Sharing: The Mediating Roles of Subjective Well-Being and Social Media in the Hotel Industry

et al. 2020

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Given the pivotal function of ethical leadership (EL) in the hospitality industry, this study explains how moral guidance can help to reduce mental stress. The modern complex and hectic working style of organizations demands ethical conduct, in order to sustain the positive behavior of employees for knowledge sharing (KS). For this reason, in this study, we restrict our awareness to the usage of social media (SM) for social identity and aspects of subjective well-being (SWB) for happiness intensity. The time-lag method is applied for data collection from 406 supervisors and subordinates of the hotel industry in Pakistan. Partial least squares structural equation modeling (PLS-SEM) and bootstrapping are utilized to scan the data. The results of the current study demonstrate that ethical leadership provides motivational strength for knowledge sharing amongst employees. Moreover, the serial mediation effects of subjective well-being and social media boost knowledge sharing by the induction of ethical values. Our findings indicate that knowledge sharing is an important product of subjective well-being and social media. Therefore, we recommend that managers focus on ethical leadership values and employee well-being (e.g., life satisfaction), as well as highlight the individuality of employees to promote knowledge sharing. The presented research adds to the literature by establishing a new connection between ethical leadership and knowledge sharing by opening the black box of contextual (i.e., ethical leadership) and developmental (i.e., subjective well-being and social media) factors.

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Section: Ethical Leadership (El)mentioning

confidence: 99%

Unraveling the Effects of Ethical Leadership on Knowledge Sharing: The Mediating Roles of Subjective Well-Being and Social Media in the Hotel Industry

et al. 2020

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“…Thus, CSR promotes a work environment that has a significant impact on employees' innovative capability [32]. Moreover, different research studies have also established that the phenomenon of servant leadership promotes EIB [33][34][35]. However, it is not known from existing research studies how the concept of servant leadership and CSR-E can encourage the employees to display EIB.…”

Section: Introductionmentioning

confidence: 99%

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

Scholz

Arshad

Jafri

et al. 2021

IJERPH

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Organizational crisis can serve as a base to provide an opportunity to an organization for enhancing individuals, organizations, and communities. The healthcare sector is one of those sectors that remains under continuous pressure to provide high-quality service delivery to the patients. Hence, the requirement of innovation for this sector is huge when compared to other sectors. The majority of the previous studies have investigated the phenomenon of CSR at the employee’s level (CSR-E) to influence employee behavior positively. However, the importance of CSR-E to enhance the innovative capability of the employees at the workplace is not well-explored in extant literature. Moreover, it is not clear from previous studies how the concept of servant leadership can explain the employee’s engagement towards innovative work behavior (EIB). Thus, the current survey aims to test the relationship of CSR-E and EIB in the healthcare sector of Pakistan with the mediating effect of servant leadership. The data of the current study were obtained through a self-administered (paper-pencil) survey and they were analyzed through the structural equation modeling (SEM) technique. The empirical results of SEM analysis revealed that CSR-E and EIB are positively related and servant leadership partially mediates this relationship. The findings of the current study will be helpful for policymakers to improve their understanding towards CSR-E to induce EIB in the time of crisis. At the same time, the current study also highlights the importance of servant leadership to the policymakers in encouraging the employees to display their innovative capability at the workplace to serve their organization during the time of crisis.

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“…Studies conducted by various researchers have investigated the effect of employees’ behaviors and found that servant leadership had a positive relationship with the motivational levels of employees, influenced their commitment levels and led them involve in extra role behaviors toward their organizations (Karatepe et al , 2020; Lapointe and Vandenberghe, 2018; Su et al , 2020). However, very few studies have examined the positive impact of servant leadership on employees’ IWB considering the mediating mechanisms (Karatepe et al , 2020; Zhu and Zhang, 2020). Servant leadership’s subsequent role is placing satisfaction of followers’ needs at the center of their efforts before even their own needs (Bouzari and Karatepe, 2017).…”

Section: Introductionmentioning

confidence: 99%

Enhancing innovative work behaviour: the role of servant leadership and creative self-efficacy

Jan

Zainal

Lata

2021

OTH

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Purpose The purpose of this paper is to explore the influence of an emerging and idealized leadership style in hospitality research such as servant leadership on employees’ innovative work behavior (IWB) via creative self-efficacy. This study also aims to investigate the moderating role of knowledge sharing between creative self-efficacy and IWB. Design/methodology/approach Data were collected from employees working in four- and five-star hotels in Pakistan. Partial least square-structural equation modeling via Smart PLS was used for data analysis. Findings Findings of the study reported the significant mediating effect of creative self-efficacy beliefs between servant leadership and IWB. Furthermore, the relationship between creative self-efficacy and IWB was strengthened to the extent that knowledge sharing among employees in the hotel firms was high. Practical implications Practitioners looking to enhance creative self-efficacy and IWB can do so by developing the servant leadership qualities of managers. Originality/value This paper contributes to the literature by showing creative self-efficacy as a crucial mediating mechanism through which servant leadership enhances employees’ IWB in the hospitality industry. Moreover, the findings add understanding in the body of knowledge that knowledge sharing among members in hospitality firms play boundary condition in the creative self-efficacy-IWB linkage.

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Does climate for creativity mediate the impact of servant leadership on management innovation and innovative behavior in the hotel industry?

Cited by 131 publications

References 80 publications

Unraveling the Effects of Ethical Leadership on Knowledge Sharing: The Mediating Roles of Subjective Well-Being and Social Media in the Hotel Industry

Unraveling the Effects of Ethical Leadership on Knowledge Sharing: The Mediating Roles of Subjective Well-Being and Social Media in the Hotel Industry

The Inter-Relation of Corporate Social Responsibility at Employee Level, Servant Leadership, and Innovative Work Behavior in the Time of Crisis from the Healthcare Sector of Pakistan

Enhancing innovative work behaviour: the role of servant leadership and creative self-efficacy

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