“…These insights are underpinned by evidence that consumers have difficulty assessing goods in isolation (Simonson 1999) and that, in addition to diverging tastes, they can exhibit variety-seeking behavior (Kahn 1998). While a large assortment and subsequent breadth of choice may be an important basis for Western conceptualizations of consumer agency (Markus and Schwartz 2010), it also carries a paradoxical downside of increasing consumers' information-processing costs (e.g., Chernev 2006; Van Herpen and Pieters 2007) thereby diminishing their sense of agency through heightened states of myopia and feelings of tedium (Svendsen 2005). Thus, consumers may not prefer large assortments, for instance, when the risk of acquisition is low (Boyd and Bahn 2009), when the products are of high quality (Kwak, Duvvuri, and Russell 2015), or when they are knowledgeable of the complexity of product choice from a large and homogenous assortment (Chernev 2006).…”