Document processing system with digital signatures and administrative management in public universities. A review of the literature

Abstract

Introduction: the concern about the limited progress in public institutions in Peru in the field of digitization of processes, despite the existence of legislation in force with coordinated actions from the State, to advance the digital development of the country. Objective: analyze the current situation of the system of document processing through digital signatures and administrative management in public universities. Methods: bibliographic research developed through a systematic review of repositories of Peruvian universities dated since 2019 and with the support of Google Scholar. Results: the findings showed that the existing advances continue to be scarce despite having demonstrated the benefits they bring to these entities in the use of human resources, materials, and time costs, as well as in the streamlining of their administrative processes, in line with the global trend of zero paper.Conclusions: un effort should be made to convey the benefits achieved with the application of this system, to overcome the doubts expressed by the respondents and to achieve an adequate implementation of the system