‘Do versus Buy’ Decisions in the Demand for Knowledge Intensive Business Services

Pardos, Eva; Gómez‐Loscos, Ana; Morollón, Fernando Rubiera

doi:10.1080/02642060701206991

Cited by 20 publications

(19 citation statements)

References 17 publications

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“…Furthermore, extensive literature is available on the impact of intermediate producer services on productivity, output, and manufacturing exports (Drejer, 2002;Fixler & Siegel, 1999;Francois & Woerz, 2008;ten Raa & Wolff, 2001). These studies show that producer services play an increasing role as suppliers of intermediate inputs in the manufacturing sector (Peneder et al, 2003;Francois and Woerz, 2008) Meanwhile, related literature investigates the determinants of the use of internal and external producer services (Abramovsky & Griffith, 2006;Broersma & Van Ark, 2007;Pardos, Gómez-Loscos, & -Morollón, 2007). For instance, based on UK firm-level data, Abramovsky & Griffith (2006) find that the use of ICTs has a positive effect on both the incidence of business service imports and the share of purchased services.…”

Section: Introductionmentioning

confidence: 99%

The increasing service intensity of European manufacturing

Falk

Peng²

2013

The Service Industries Journal

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This paper investigates the impact of the increase in service output on the demand for different categories of service occupations in the EU manufacturing sector. Furthermore, we investigate the impact of the global sourcing of producer services on the demand for different service occupations.Using fixed-effects models based on the manufacturing sector for 18 EU countries for the period 1995-2008, we find that the employment share of service occupations is significantly and positively related to the output share of producer services in manufacturing. In particular, the increase in the output share of services accounts for an average of 13 percent of the increase in the share of service occupations. When service occupations are disaggregated by different categories, we find that the output share of services is significantly and positively related to the share of managers, professionals, and technicians. In contrast, service occupations involving clerks, administrative support, and other office-related personnel do not benefit from increasing service revenues. Finally, professionals and technicians are complementary to intermediate producer services (either from domestic or foreign suppliers), while clerks do not benefit from the rise in intermediate service inputs in manufacturing.

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Section: Introductionmentioning

confidence: 99%

The increasing service intensity of European manufacturing

Falk

Peng²

2013

The Service Industries Journal

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“…den Hertog, 2000). Scholars identified KIBS as a strategic supplier for their clients (Pardos et al, 2007) focusing on the exploration and analysis of this business relationship (e.g. Bettencourt et al, 2002).…”

Section: Introductionmentioning

confidence: 99%

Market extension and knowledge management strategies of knowledge-intensive business services

Bettiol

Maria

Grandinetti

2011

Knowledge Management Research & Practice

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The paper aims at analysing the relationship between the market extension of Knowledge-Intensive Business Services (KIBS) and their knowledge management strategies. The literature emphasizes the strong relationship existing between KIBS and their customers in terms of innovation process and knowledge creation. We argue that the knowledge management strategies - in terms of knowledge codification, personalization, and knowledge creation - implemented by a KIBS is related to their geographical market extension. A quantitative approach is developed based on more than 150 Italian KIBS specializing in design and communication. The paper enriches the research framework concerning KIBS by emphasizing also the role of partners other than customers in KIBS' knowledge management strategies

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“…2) Individual sectors belonging to KIBS are evaluated to have differentiated unique attributes, which need to be investigated in a more disaggregated analysis (Pardos et al, 2007). 3) As a working definition for the empirical analysis, R&D services are defined as those that include contract research in the field of science and technology and technical services to support the R&D activities of client firms in this study.…”

Section: Introductionmentioning

confidence: 99%

Characteristics of the client sectors of R&D services in Korea

Choi¹

2009

Asian Journal of Technology Innovation

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The Korean government has had difficulty in boosting the R&D services industry despite of the huge expectation for its potential benefits as a source of innovation facilitators. This paper argues that the initial key is not only in R&D service providers but also in R&D service client firms because the providers do not have a common ground in the outcome but rather in the function provided for diverse client firms. This paper categorizes manufacturing client sectors by their use of R&D services and investigates the behaviors of R&D services utilization by each sector group. As a result, it classifies client sectors into four groups, namely, new growth engine sectors, hightechnology-based key industrial sectors, traditional industrial sectors, and consumer-goods sectors. The detailed characteristics of each group are determined by using a questionnaire survey. The study shows the need for a customized approach to R&D service development by client sectors.

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‘Do versus Buy’ Decisions in the Demand for Knowledge Intensive Business Services

Cited by 20 publications

References 17 publications

The increasing service intensity of European manufacturing

The increasing service intensity of European manufacturing

Market extension and knowledge management strategies of knowledge-intensive business services

Characteristics of the client sectors of R&D services in Korea

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