2021
DOI: 10.1016/j.jretconser.2020.102226
|View full text |Cite
|
Sign up to set email alerts
|

Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1
1

Citation Types

10
238
2
9

Year Published

2021
2021
2024
2024

Publication Types

Select...
9

Relationship

0
9

Authors

Journals

citations
Cited by 287 publications
(283 citation statements)
references
References 41 publications
10
238
2
9
Order By: Relevance
“…Although the COVID-19 pandemic and its quarantine are influential in individual life, previous studies have rarely researched the association between quarantine and consumer behavior and intention despite of it being regarded as essential social issue. By showing the relationship between quarantine and purchase intention, this research outcome fills the research gap and validates the argument that COVID-19 has changed the consumption patterns, as prior literature addressed [37,38,70,79]. Next, this research's findings considering ease of app use presented external validity by utilizing the extant literature.…”
Section: Theoretical Implicationssupporting
confidence: 68%
See 1 more Smart Citation
“…Although the COVID-19 pandemic and its quarantine are influential in individual life, previous studies have rarely researched the association between quarantine and consumer behavior and intention despite of it being regarded as essential social issue. By showing the relationship between quarantine and purchase intention, this research outcome fills the research gap and validates the argument that COVID-19 has changed the consumption patterns, as prior literature addressed [37,38,70,79]. Next, this research's findings considering ease of app use presented external validity by utilizing the extant literature.…”
Section: Theoretical Implicationssupporting
confidence: 68%
“…Indeed, two attributes (e.g., healthiness and hygiene) related to food safety exerted a significant impact on purchase intention. As previous research has addressed, food quality appeared as an imperative element in consumer behavior, which might be due to the fact that healthiness has become more valued aspect in consumer perception [67][68][69][70][71][72][73][74]. Such a finding could make the area of coffee shop business research more fruitful by elaborating the food safety elements (e.g., hygiene and healthiness) as well as validating the findings from extant literature [5,10,[34][35][36][75][76][77][78][79].…”
Section: Theoretical Implicationsmentioning
confidence: 89%
“…However, changes in consumers COVID-19 related practices, e.g., having difficulty finding ingredients and bulk buying, and emergency situation food practices, including organisational and management, were seen alongside the other regions. These behaviours have been seen previously in “shock” events such as earthquakes [ 43 ], however, the widespread media and instant connectivity of social media coverage may have intensified psychological responses such as coping mechanisms for stressful unmet situations, easing of anxiety to maintain routine, loss of control, and conforming to social pressure [ 44 , 45 , 46 ]. While there were some region differences, with the widespread media coverage across all regions, it is understandable to see these changes within all the regions.…”
Section: Discussionmentioning
confidence: 96%
“…Therefore, in order to minimize the risk of spreading the virus as well as to safeguard the health of their consumers and themselves, retailers worldwide have implemented such important protective measures as a) providing free hand sanitizer for the customers, b) installing protective visors to protect the cashiers, c) implementing social distancing measures between the customers and floor signaling through the store, d) using cashless or contactless payment methods in order to minimize the handling of cash, and e) requiring customers to wear gloves and/or face masks. However, these types of protective measures adopted by the retailers to minimize the spread and the transmission of the COVID-19 virus proved to disrupt normal consumers’ shopping routine, create anxiety, and cause fear ( Forster and Tang, 2005 ; Naeem, 2021 ), which had negative effects on the customer shopping experience.…”
Section: Introductionmentioning
confidence: 99%