Do SARS-CoV-2 safety measures affect visitors experience of traditional gastronomy, destination image and loyalty to a World Heritage City?

Huete-Alcocer, Nuria; Rojas, Ricardo Hernández

doi:10.1016/j.jretconser.2022.103095

Cited by 9 publications

(4 citation statements)

References 100 publications

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“… Torabi et al (2022) operationalized loyalty towards destinations with smart tourism technologies (STTs), which was determined by memorable experiences with STT (β = 0.421) and satisfaction with STT (β = 0.243). Another special case of loyalty operationalization was in the research by Huete-Alcocer and Hernandez-Rojas (2022) , who found cuisine-based destination loyalty formed by the overall image of the destination (β = 0.219), its local gastronomy (β = 0.251), and satisfaction with restaurants (β = 0.403), all of which are in turn predicted by COVID-19 safety measures at restaurants. Finally, Majeed et al (2022) developed the destination brand image and tourist behavior (DBITB) scale which included a dimension corresponding to destination choice/loyalty, but no prediction of external constructs was reported.…”

Section: Resultsmentioning

confidence: 99%

“…Hence, future studies may assess the impact of health and safety risks on consumer loyalty encompassing other constructs along the cognitive-affective routes in the formation of CBBE ( Keller, 2016 ) in the context of tourism destinations ( Tasci, 2021 ). Similarly, this review identified that one of the works investigated destination loyalty in terms of the value provided by the gastronomic and restaurant offerings ( Huete-Alcocer and Hernandez-Rojas, 2022 ), which calls for further research exploring the specific role of other businesses and retailers (e.g., hotels, entertainment venues, shopping centers, theme parks) in building tourism destination loyalty. It is also recommended to implement longitudinal research designs, or studies through experimental/quasi-experimental approaches ( Stoner et al, 2022 ) as a way to better ascertain cause-effect relationships ( Kerlinger and Lee, 2000 ; Hunt, 2010 ).…”

Section: Discussionmentioning

confidence: 99%

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Loyalty in the time of COVID-19: A review of the literature in tourism destination settings

Cruz-Milán

2023

Front. Psychol.

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Tourism destinations constitute a conglomerate of attractions, service providers, and retailers that make up the overall offerings and experiences that attract visitors. However, given the severe consequences that the COVID-19 pandemic has had on the tourism industry, it is crucial to appraise consumer loyalty towards destinations in the context of the coronavirus disruptions. An increasing number of academic works examining the factors that influence destination loyalty have been carried out since the pandemic breakout, but no evaluation of their cumulative results and findings has been offered in the literature. Therefore, this research conducts a review of studies that have empirically investigated the drivers of destination loyalty during the pandemic in diverse geographical settings. By analyzing 24 journal articles selected from the Web of Science (WoS) database, this work adds to the literature by providing an assessment of the state-of-the-art body of knowledge about the explanation and prediction of loyalty for tourism destinations in the context of COVID-19.

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Section: Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Loyalty in the time of COVID-19: A review of the literature in tourism destination settings

Cruz-Milán

2023

Front. Psychol.

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“…In addition, the loyalty of the destination depends on the measures used to protect visitors against possible contagion and the satisfaction obtained. For this reason, those responsible for heritage sites should include measures to safeguard against the virus in their policies [94] and economic measures to promote tourism [95].…”

Section: Discussionmentioning

confidence: 99%

Loyalty to World Heritage Cities: A Case Study of the Historic Ibn Ṭūlūn Mosque in Cairo (Egypt)

Elassal,

Hernandez-Rojas,

Moreno Quispe

2023

Sustainability

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The city of Cairo is famous worldwide for its distinct heritage sites. Its uniqueness, its call effect, and its history are significant. So, it is essential to improve its management of tourism. The main objective of this research is to analyze the satisfaction of visitors to historic mosques in the context of heritage tourism. The study focuses on tourist loyalty from several perspectives: expectations, satisfaction with the city itself and satisfaction with the mosque. The fieldwork was carried out in Cairo (Egypt), specifically in the Ibn Ṭūlūn Mosque. It is more than 2000 years old and is considered the oldest mosque in Cairo and one of the most amazing mosques in the world. There are few studies on mosques from a tourism perspective, which makes this study innovative and a substantial contribution to the literature. The methodology used was based on partial least squares (PLS) structural equation modeling. A structured questionnaire was used to achieve the proposed objective. The results obtained confirmed that satisfaction during their visit to the Ibn Ṭūlūn Mosque positively influenced tourists’ loyalty, and therefore they recommended revisiting it.

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“…As a result, promoting sustainable consumption and production practices is vital if the sector is to contribute to sustainable development successfully. Researchers across strands have been unanimously acknowledging the unique contribution of urban GT in stimulating economic development and have assured the pivotal role it will play in supporting and revitalizing the hard-hit tourism industry post-COVID-19 pandemic (Dash & Sharma, 2021;Huete-Alcocer & Hern andez-Rojas, 2022b;Meneguel, Hern andez-Rojas, & Mateos, 2022). The increasing practice of caring about local foods not only helps to preserve our culinary roots, i.e.…”

Section: Introductionmentioning

confidence: 99%

Reinforcing sustainable consumption practices through promoting gastronomic tourism: a cross-sectional study from India and Bangladesh

Samaddar,

Mondal

2023

IJTC

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Purpose Food not only satisfies the need and nourishes positive experiences but also enhances involvement with the cultural, social and environmental attributes of a destination. As urban tourism is embracing sustainable consumption practices (SCP), this study aims to explore tourist’s responsible behaviour by embracing traditional gastronomic delicacies. More specifically, it pinpoints the driving forces behind why people choose traditional gastronomic delights. Design/methodology/approach The study adopted the triangulation method involving the grounded theory approach (GTA) attained through a series of focus group discussions followed by the survey method taking an emerging economy’s perspective (India and Bangladesh). This study accords equal importance to both the demand and supply perspectives of gastronomic tourism and its stakeholders. Findings Critical dimensions such as travel motivation, tourist expectations, socio-economic perspectives, mindful consumption, sustainable marketing efforts and community awareness were identified as major influencers towards traditional gastronomic delicacies. Practical implications The present study bears significance to the urban developers, policymakers, marketers, regional tourism bodies and tour operators in promoting urban gastronomic cultures through marketing traditional delicacies for sustainable development of the evolving gastronomic industry in India and Bangladesh. Originality/value This study makes a novel attempt in exploring critical dimensions in an evolving gastronomic industry by blending an innovative qualitative research methodology like GTA supported by the empirical validation process (quantitative). It proposes a theoretical framework for further advancement of gastronomic and urban tourism towards a SCP.

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Do SARS-CoV-2 safety measures affect visitors experience of traditional gastronomy, destination image and loyalty to a World Heritage City?

Cited by 9 publications

References 100 publications

Loyalty in the time of COVID-19: A review of the literature in tourism destination settings

Loyalty in the time of COVID-19: A review of the literature in tourism destination settings

Loyalty to World Heritage Cities: A Case Study of the Historic Ibn Ṭūlūn Mosque in Cairo (Egypt)

Reinforcing sustainable consumption practices through promoting gastronomic tourism: a cross-sectional study from India and Bangladesh

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