Do patients choose hospitals with high quality ratings? Empirical evidence from the market for angioplasty in the Netherlands

Student satisfaction, league tables and university applications: Evidence from Britain

“…Most studies in this area find that rankings, ratings and report cards provide additional information which, to a greater or lesser extent, affects consumer choice (Friesen et al, 2012;Hastings and Weinstein, 2008;Pope, 2009;Varkevisser et al, 2012). Furthermore, underscoring the significance of salience, there is some evidence to suggest that consumers tend to focus on the most readily understood aspects of information conveyed by rankings (Scanlon et al, 2002).…”

Free to Choose? Reform, Choice, and Consideration Sets in the English National Health Service

“…We observe a change in the way consideration sets are formed due to the reform, but as the precise choice sets being offered are not observed we have to infer the constraining process from the 3 Luft et al (1990), Tay (2003), andHoward (2005) are examples of demand estimation for the US. Sivey (2008), Beckert, Christensen andCollyer (2012), Varkevisser, van der Geest andSchut (2012), and Moscone, Tosetti and Vittadini (2012) are examples for Europe. Capps, Dranove and Satterthwaite (2003), Gaynor and Vogt (2003), and Gowrisankaran, Nevo and Town (2015) are examples of choice estimation within the context of models of hospital competition.…”

Does Quality Affect Patients’ Choice of Doctor? Evidence from England

“…US‐based studies of patient choice of hospital (Luft et al ., 1990; Burns and Wholey, 1992; Tay, 2003; Cutler et al ., 2004; Howard, 2005; Ho, 2006; Pope, 2009) find that higher hospital quality increases demand. Similar findings have been reported for the Netherlands (Varkevisser et al ., 2012), Italy (Moscone et al ., 2012) and England (Beckert et al ., 2012; Gaynor et al ., 2012; Sivey, 2012). In the US, the introduction of report cards for health insurance plans and hospitals have led patients to choose better quality plans and providers (Scanlon et al ., 2002; Wedig and Tai‐Seale, 2002; Kolstad and Chernew, 2009).…”