‘Do not talk to strangers’: A study on trust in Brazilian ridesharing apps

Vaclavik, Marcia Cristiane; Macke, Janaína; Silva, Daniel Faturi e

doi:10.1016/j.techsoc.2020.101379

Cited by 20 publications

(9 citation statements)

References 18 publications

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“…The non-homogeneity of research conclusions may result from cultural diversity of the analyzed segments. The environmental factors are not important in the decision-making process of choosing Uber services, as in the case of Brazilians surveyed by Vaclavik et al [66].The Innovativeness group is represented by two motives, which means it has a significant positive impact on increasing the probability of choosing Uber services. On the contrary, Lee and Wong [58], in their study did not observe any significant impact of personal innovation on using these services.…”

Section: Discussionmentioning

confidence: 99%

“…This is not an isolated case. In the research conducted by Chu, Hamza and Laberteaux [57]; Vaclavik et al [66], the pro-ecological attitude was not discovered to be an important factor in the respondents' decisions regarding the use of call-a-ride services. Nevertheless, the results of various studies addressing this problem are not unequivocal.…”

Section: Discussionmentioning

confidence: 99%

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“Sustainability” as a Motive for Choosing Shared-Mobility Services: The Case of Polish Consumers of Uber Services

2022

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(1) Background: Uber Technologies are currently changing the pattern of urban transport. Statista reports that in the period 2017–2019 alone, the average monthly number of active Uber users worldwide increased by 126.5%, and the average monthly number of Uber trips grew by 115%. The purpose of this article is to identify the most important motives encouraging both current and potential customers to use Uber “taxi” services. Particular attention was paid to the factor of perceiving these services as a more sustainable way of meeting transport needs. Uber creates its image specifically on the idea of sustainability. (2) Methods: The operationalization of the sustainability concept was based on three dimensions: ecological, social and economic. The CAWI (Computer-Assisted Web Interview) technique was used to collect the research data. The representative research sample covered 1003 Poles. A logistic regression model was used to analyze empirical data collected based on the survey. The data analysis used R program and the selected packages for this program. (3) Results: Among the most important motives, sustainability is the most frequently indicated. (4) Conclusions: The choices of Uber services are significantly influenced by the reasons related to two sustainability pillars—one social and one economic. The factors significantly influencing consumer decision-making processes related to the use of shared mobility services belong to the following groups of motives: sustainable development, knowledge of information and communication technologies (ICT), innovation, user convenience and savings. The findings from the study can become the basis for organizations and local authorities to undertake appropriate marketing activities to promote shared-mobility services (SMS) and support sustainable and environmentally friendly development.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

“Sustainability” as a Motive for Choosing Shared-Mobility Services: The Case of Polish Consumers of Uber Services

2022

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“…Due to the increased popularity of ODRS, research on this phenomenon is gaining momentum. A broad stream of literature exists that systematically investigates the behavioral aspects of ODRS around the globe (Gaber and Elsamadicy, 2021;Malichov a et al, 2020;Vaclavik et al, 2020;Wang et al, 2021). However, research interest in ODRS is in its infancy stage in many emerging economies, particularly in South Asian countries.…”

Section: On-demand Ridesharingmentioning

confidence: 99%

“…These factors include economic benefits, time benefits, transportation anxiety, trust and reciprocity (Amirkiaee and Evangelopoulos, 2018). Apart from this, a popular stream of literature posits that trust acts as a significant predictor of ridesharing intention (Amirkiaee and Evangelopoulos, 2018;Boateng et al, 2019;Lee et al, 2018;Vaclavik et al, 2020;Wang et al, 2021). Driving expenses and online reviews are some of the identified antecedents of passenger trust in the ridesharing context (Cheng et al, 2020).…”

Section: Ridesharing Behaviormentioning

confidence: 99%

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Determinants of on-demand ridesharing: the role of awareness of environmental consequences

Sajid

Zakkariya

Peethambaran

et al. 2022

MEQ

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PurposeThe primary goal of this study is to determine the predictors of on-demand ridesharing intention in an emerging economy. For this purpose, the study uses the theoretical underpinnings of the theory of planned behavior (TPB).Design/methodology/approachThe study surveyed 347 frequent users of ridesharing services using a set of pre-validated scales. The resulting data were analyzed using covariance-based structural equation modeling (CB-SEM).FindingsThe results of SEM analysis disclosed that the significant factors contributing to ridesharing intention are awareness of environmental consequences, subjective norm, perceived behavioral control and attitude (towards ridesharing).Practical implicationsThis empirical research provides statistically robust insights for developing marketing strategies that attract more individuals toward ridesharing services.Originality/valueThis research has remarkable significance as it is one of the pioneering studies that critically examine the determinants of ridesharing intention from a South Asian emerging economy. Further, the extended TPB framework proposed in this study explains 71.4% variance in ridesharing intention, which is significantly higher than existing studies, with none of them explaining more than 70% variance.

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Developing a decentralized community of practice-based model for on-demand electric car-pooling towards sustainable shared mobility

Anthony

2024

Case Studies on Transport Policy

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‘Do not talk to strangers’: A study on trust in Brazilian ridesharing apps

Cited by 20 publications

References 18 publications

“Sustainability” as a Motive for Choosing Shared-Mobility Services: The Case of Polish Consumers of Uber Services

“Sustainability” as a Motive for Choosing Shared-Mobility Services: The Case of Polish Consumers of Uber Services

Determinants of on-demand ridesharing: the role of awareness of environmental consequences

Developing a decentralized community of practice-based model for on-demand electric car-pooling towards sustainable shared mobility

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