Do Emotional Intelligence and Ethical Leadership Elevate Work Engagement? The Mediating Role of Psychological Capital

Abstract

The level of employees’ work engagement can affect an organization's resilience amid business competition. However, banking employees are often faced with rigid working hours that can affect the level of work engagement of employees. This study aims to determine the role of emotional intelligence and ethical leadership in the work engagement of banking employees. Furthermore, this study also investigates the mediating role of psychological capital because it still requires further research. The sample involved in the study was 206 employees of conventional commercial banks in Indonesia. The structural equation modeling (SEM) analysis results show that emotional intelligence, ethical leadership, and psychological capital can affect work engagement. On the other hand, psychological capital partially mediates the influence of emotional and ethical leadership on work engagement. Therefore, the result of this study can strengthen the job demands-resources theory. To increase work engagement, a deeper understanding of emotional intelligence, ethical leadership, and psychological capital can help the banking sector retain employees, improve employee and organizational performance, and maintain a competitive advantage amid intense competition between banks in Indonesia.

Çalişanlarin Duygusal Sermaye Sevi̇yeleri̇ni̇n Çalişmaya Tutkunluk Üzeri̇ndeki̇ Etki̇leri̇: Gazze Şeri̇di̇’nde Genel Personel Konseyi̇ Örneği̇

“…In this context, hypothesis H1b is supported and hypotheses H1a and H1c are not supported. The results obtained were found to be consistent with the results of previous studies in the literature (Lopes et al, 2011;Youssef-Morgan & Luthans, 2014;Gkorezis et al, 2016;Miao et al, 2018;Firdaus, 2019;George et al, 2022;George et al, 2023;Widowati & Satrya, 2023).…”

The Influence of Motivation and Leadership on Employee Performance Through Job Satisfaction in the Secretariative Bureau Leader of the Secretariat of the House of Representative of the Republic of Indonesia

“…Thus, the seventh hypothesis is not tested. Based on the results of hypothesis testing, it shows that work motivation influences job satisfaction, this is in line with previous research conducted by: N. Lilis Suryani (2017), Gede Restu Mahajaya (2016), Hidayati (2016), Wasitowati Binti Khoiriyah (2018), Harahap (2016), Cahyani (2018), Surbakti (2013), Partono (2018), Afrizan, et.al, (2016), Rahmawati (2014), Susanti Kurniawati (2022), Primahesti Dyah Widowati (2023), and I Nengah Aristana, et.al (2023.…”

“…Based on the results of hypothesis testing, it shows that job satisfaction influences employee performance, this is in line with previous research conducted by: N. Lilis Suryani (2017), Gede Restu Mahajaya (2016, Hidayati (2016), Wasitowati Binti Khoiriyah (2018, Harahap (2016), Cahyani (2018), Surbakti (2013), Partono (2018), Afrizan, et.al, (2016), Rahmawati (2014), Susanti Kurniawati (2022), Primahesti Dyah Widowati (2023), and I Nengah Aristana, et.al (2023. Based on the results of the descriptive analysis, it shows that the indicator that contributes to the formation of work motivation variables is being responsible, namely the statement that I try to carry out my duties with a full sense of responsibility and the results of my work can be Based on the results of the descriptive analysis, it shows that the indicator that contributes to the formation of employee performance variables is the ability to collaborate, namely the statement that employees are able to collaborate with colleagues to complete work tasks and work well together to produce high performance.…”

Harmonizing emotions in the workplace: exploring the interaction between emotional intelligence, positive psychological capital, and flourishing

“…The dynamic interaction between Psycap, EI and flourishing shapes human behavior. The ability to recognize and regulate emotions, a characteristic of emotional intelligence, acts as a catalyst for strengthening the Psycap, promoting resilience, optimism, and self-efficacy (Widowati and Satrya, 2023 ). These elements, in turn, contribute to a positive state of mind, which is essential for flourishing.…”