“…To achieve the proposed aim, we organized and conducted three exploratory workshop activities based on focus-groups (Evanghelidis, 2005;Zappas, 2008;Whittake, Pegorie, Read, Birt, & Foldspang, 2010), a set of 11 semi-structured questions being the framework on which the debate was built for each of them (Krueger & Casey, 2005;Agrabian, 2004;Bulai, 2000;Chelcea, 2004;Iluț., 1997;Morgan, 1998;Vaughn & all, 1996). Previously, starting from a suggestive didactical movie (Reputeagency, 2005), there has been a briefly update of the theoretical information on assertive communication and assertive behaviour.…”