Diversity and technology—Challenges for the next decade in personnel selection

Abstract

The world of work is changing quickly. An aging workforce, largescale population migration, the democratization of remote work following the COVID-19 pandemic, and technological advancements, currently most famously driven by advances in artificial intelligence (AI), are just some of the driving forces of the changing world of work. Research is needed to properly understand those changes and their potential consequences on job seekers, employees, organizations, and the society more broadly. This Special Issue brings together a series of six original and insightful articles, based on research that was initially presented at the 6th small group meeting of the European Network of Selection Researchers (ENESER) organized by Martin Kleinmann and Annika Wilhelmy in Zurich in 2021. Together, these articles span two topics central to the changing world of work: Diversity and Technology. In this introductory article, we emphasize the growing importance of those two topics in relation to personnel recruitment, selection, or assessment. We then provide a brief overview of the six articles, and highlight how they contribute to enhancing our understanding of the role that diversity and technology play in various stages of the hiring process, from job applications to selection decisions. We conclude by providing suggestions about opportunities for future research in recruitment and selection that continues examining diversity and technology as well as their increasingly important overlaps.