Diversifying the Macao Economy: Insights from Profiling Mainland Chinese Visitors

Vinnicombe, Thea; Sou, Joey Pek U

doi:10.1080/19388160.2013.865573

Cited by 6 publications

(4 citation statements)

References 20 publications

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“…gambling addiction, personal bankruptcy and business to collapse) have also been exported to the cross-border regions where visitors live, namely Mainland China (Gu et al , 2013). The vast majority of visitors to Macao are from Mainland China, and among these most are Han Chinese from first- and second-tier cities, with relatively high income levels and conspicuous consumption behaviour due to recent strong economic growth, and they tend to go to casinos and engage in cross-border shopping (Vinnicombe and Sou, 2014). Very few Chinese visitors to Macao are Muslims (e.g.…”

Section: Methodsmentioning

confidence: 99%

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Legitimacy-seeking strategies in the gambling industry: the case of responsible gambling

Leung

2019

SAMPJ

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Purpose The purpose of this paper is to examine how responsible gambling policies are communicated and presented as a legitimation strategy to different stakeholders. Design/methodology/approach This study is based primarily on 49 semi-structured interviews with internal and external stakeholders of Macao’s gambling industry in 2011. This study draws on Reast et al.’s (2012) legitimacy-seeking strategy framework. Findings The findings indicate that these organisations use construing and earning legitimacy strategies to ensure passive support and acquiescence from certain stakeholder groups, and they deploy bargaining and capturing legitimacy strategies to generate active support for this morally contested industry. As a means of attaining long-standing legitimacy in the industry, gambling operators engage symbolically rather than substantively in responsible gambling to minimise the legitimacy gap. Research limitations/implications The findings of the study pertain to a unique setting and might not be suitable for generalisation. Practical implications In the absence of stringent legal mechanisms and strong external stakeholder pressure, the 12th Five-Year Plan of the People’s Republic of China aims to transform Macao into a “World Centre of Tourism and Leisure”, and gambling companies may soon face much stronger pressures from the Chinese Government and the Macao Government. Social/implications Voluntary responsible gambling initiatives are liable to be used only in symbolic fashion, without offering genuine engagement or full commitment to the most vulnerable stakeholder group. Originality/value This study contributes to the literature on social and accounting literature by providing an in-depth case study of how organisations in the gambling industry use different communication strategies to shape and respond to controversial issues.

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Section: Methodsmentioning

confidence: 99%

“…It follows that most gamblers from Mainland China and Macao itself reflect an “athirst” (desire-oriented) society. Sparing Macao from a large proportion of the negative externalities arising from the gambling industry, 90 per cent of the visitors from Mainland China do not stay in Macao for more than three days (Vinnicombe and Sou, 2014).…”

Section: Methodsmentioning

confidence: 99%

Legitimacy-seeking strategies in the gambling industry: the case of responsible gambling

Leung

2019

SAMPJ

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“…Now gaming industry is facing difficulties, Macau's economy is necessary to attract customers to the non-gaming direction and transfer the direction of development; therefore the longitudinal diversified development of gaming industry ought to one of the main strategy. Based on the Chi-Square test of independence, the Vinnicombe pointed out that tourists can promote the diversified development of Macao's tourism economy by using multiple correspondence analysis [17]. Macao has seen a large number of tourism thanks to free traveling policy.…”

Section: Promoting the Longitudinal Diversified Development Of Gamingmentioning

confidence: 99%

Study on the Moderate Diversification of Industrial Structure in Macao

Lu¹

2016

AJIBM

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As a result of past economic growth and the foundation of future economic growth, industrial structure has become an important factor for economic growth. This article, based on the existing moderate diversification research results of Macao industrial structure, researches Macau industry output gap by industry Gini coefficient, measures Macau deformity of the existing industrial structure, and analyzes the necessity of the moderate diversification of Macau industrial structure. At last, it gives some suggestions about the moderate diversified industry.

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“…Both Las Vegas and Macao are world-famous for their pillar industries of gaming and are in the process of diversified economic development [8,9]. Numerous studies have taken Las Vegas and Macao as objects to conduct comparative studies from different perspectives, which mainly focus on the gaming industry, including the gaming market [8,10], casino hotel business model [11], hotel staff management [12,13] and the theme of casino hotel [14].…”

Section: Introductionmentioning

confidence: 99%

An Exploratory Study of Electronic Word-of-Mouth Focused on Casino Hotels in Las Vegas and Macao

Tang

Kim

2022

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In order to investigate the key attributes of casino hotel customer eWOM and their structural relationships, this study selects two casino hotels located in Las Vegas and Macao. Through big data analytics, online reviews of two casino hotels from Google Travel were utilized. The frequency and CONCOR analyses showed the top 50 high-frequency words for each hotel and divided them into groups. The results of the factor analysis and linear regression analysis show that four factors, namely “Physical Environment”, “Entertainment”, “Experience”, and “Amenity”, in Las Vegas have a significant impact on customer satisfaction, while two factors, namely “Value” and “Physical Environment”, do in Macao. Through the results, the study points out the general characteristics affecting customer satisfaction of casino hotels, as well as the distinctions in influencing factors of their customer satisfaction in different source markets.

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Diversifying the Macao Economy: Insights from Profiling Mainland Chinese Visitors

Cited by 6 publications

References 20 publications

Legitimacy-seeking strategies in the gambling industry: the case of responsible gambling

Legitimacy-seeking strategies in the gambling industry: the case of responsible gambling

Study on the Moderate Diversification of Industrial Structure in Macao

An Exploratory Study of Electronic Word-of-Mouth Focused on Casino Hotels in Las Vegas and Macao

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