Abstract:In this paper, we consider a distributionally robust resource planning model inspired by a real-world service industry problem in which there is a mixture of known demand and uncertain future demand. Prior to having full knowledge of the demand, we must decide upon how many jobs we will complete on each day of the plan. Any jobs that are not completed by the end of their due date incur a cost and become due the following day. We present a distributionally robust optimisation (DRO) model where we treat the numb… Show more
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