2022
DOI: 10.3390/su14116476
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Distribution Differentiation and Influencing Factors of the High-Quality Development of the Hotel Industry from the Perspective of Customer Satisfaction: A Case Study of Sanya

Abstract: Achieving customer satisfaction is an important goal of the high-quality development (HQD) of the hotel industry. The purpose of this study is to summarize the spatial distribution characteristics and influencing factors of the HQD of the hotel industry to better help improve hotel customer satisfaction and realize the HQD of the hotel industry. Taking Sanya as an example, this study applied kernel density analysis, grid analysis and a geographically weighted regression (GWR) model to reveal the distribution c… Show more

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Cited by 5 publications
(6 citation statements)
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“…with previous findings [46][47][48][49][50]. Population has a negative influence, as high concentrations of tourists may lead to problems such as long wait times, noisy dining environments, and traffic congestion [49].…”
Section: Plos Onesupporting
confidence: 78%
See 1 more Smart Citation
“…with previous findings [46][47][48][49][50]. Population has a negative influence, as high concentrations of tourists may lead to problems such as long wait times, noisy dining environments, and traffic congestion [49].…”
Section: Plos Onesupporting
confidence: 78%
“…It represents their food quality, dining environment and service quality to a certain extent, are closely related to the level of foodservice eWOM. (5) Transportation conditions [ 48 ], was measured as the number of public transportation stops within 1500 m of the restaurant. Good transportation conditions can improve the convenience of visit the restaurant.…”
Section: Section 5: Underlying Mechanisms In the Spatial Distribution...mentioning
confidence: 99%
“…Kernel density analysis was used to calculate the unit density of the measured values of the point and line elements in the specified neighborhood. It is widely used in spatial clustering analyses of point data, and its advantage is that it can intuitively reflect the distribution of discrete measured values in continuous areas (Ma et al, 2022). This study used kernel density analysis to explore the spatial and temporal distribution characteristics of the family farms in the MYR-UA.…”
Section: Kernel Density Analysismentioning
confidence: 99%
“…Therefore, it was necessary to use the GWR model to reflect the non-stationarity of the parameters in space. Compared with the traditional regression model, GWR allows the relationships between the dependent and independent variables to vary spatially (Ma et al, 2022). This study used the GWR model to explore the factors influencing family farms and the spatial heterogeneity of these factors.…”
Section: Geographically Weighted Regression (Gwr)mentioning
confidence: 99%
“…These were excluded because the small islands were not conducive to research predictions. As a tourist city with a large number of hotels, Sanya is a good research sample [33].…”
Section: Data Sourcementioning
confidence: 99%