Distinctive roles of tourist eudaimonic and hedonic experiences on satisfaction and place attachment: Combined use of SEM and necessary condition analysis

Lee, Wangoo; Jeong, Chul

doi:10.1016/j.jhtm.2021.02.012

Cited by 55 publications

(58 citation statements)

References 64 publications

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“…The literature concludes that sufficiency logic and necessity logic are complementary to each other [76]. Thus, the extant business research literature frequently integrates MRA and SEM with NCA to validate proposed hypotheses of sufficiency logic using necessity logic, thereby gaining deeper insights [10][11][12]76,77].…”

Section: Discussionmentioning

confidence: 99%

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How to Achieve Passenger Satisfaction in the Airport? Findings from Regression Analysis and Necessary Condition Analysis Approaches through Online Airport Reviews

et al. 2022

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Delivering high-quality service to passengers can be critical for an airport’s survival, competitiveness, profitability, and long-term growth in a highly competitive environment. The present study aims to examine the relationship between airport service attributes and passenger satisfaction. To this end, we conducted multi-method research consisting of symmetric (multiple regression analysis—MRA) and asymmetric (necessary condition analysis—NCA) approaches. The research data consists of 1463 valid online reviews (n = 1463) of the top 50 busiest airports in Europe retrieved from Skytrax. The MRA was employed to examine the net effect of the eight airport service attributes on passenger satisfaction, while the NCA was used to explore the necessary conditions and level of necessity to achieve passenger satisfaction. Using MRA, the findings reveal that airport staff is the most influential predictor of passenger satisfaction, whereas airport shopping and airport Wi-Fi connectivity do not have a significant effect on passenger satisfaction. Moreover, the NCA results found that six of the eight conditions are necessary to achieve passenger satisfaction at the airport. To complement and comprehend the findings, this study also sheds light on the antecedents underlying airport passenger satisfaction in the post-COVID-19 era using NCA.

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Section: Discussionmentioning

confidence: 99%

“…The MRA typically identifies factors that contribute to or detract from the expected outcome, whereas the NCA determines whether these antecedents are necessary to generate the expected outcome [11]. Although NCA is a relatively new method, it has received increasing attention from the business research literature [11][12][13].…”

Section: Introductionmentioning

confidence: 99%

How to Achieve Passenger Satisfaction in the Airport? Findings from Regression Analysis and Necessary Condition Analysis Approaches through Online Airport Reviews

et al. 2022

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“…Historically, tourism and destination management studies have considered satisfaction as one of the most important variables given that it allows tourists to show positive postvisit behavioral outcomes, such as re-visitation or recommendation ("word-of-mouth" effect) [83]. Hence, various key determinants have been examined to understand how to satisfy tourists [84]. This study considers tourist satisfaction an important intermediary variable for studying the relationship between experience value and behavior intention.…”

Section: Satisfaction and Behavior Intentionmentioning

confidence: 99%

Tourist Satisfaction, Willingness to Revisit and Recommend, and Mountain Kangyang Tourism Spots Sustainability: A Structural Equation Modelling Approach

Zeng

2021

Sustainability

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The rapid development of society and economy has imposed insurmountable pressure on the urban population, and many people suffer from sub-health conditions. Kangyang tourism (KT), which combines the concepts of health preservation, ecological resources, and tourism activities, has developed rapidly in China since the concept was first introduced. Although previous studies have examined the relationship among experience, satisfaction, and intention, there is a lack of study of experience value’s impact on Mountain Kangyang Tourim Spots’ Sustainability, that is, willingness to revisit and recommend to other potential tourists. Consequently, an “experience value (functional value, contextual value, emotional value, cognitive value, economic value), satisfaction and post-trip willingness to revisit and recommend” framework is suggested to examine mountain Kangyang tourism (MKT). Data were collected from 500 tourists after visiting five well-known MKT destinations in Panzhihua city. Using the structural equation modeling (SEM) technique, the results suggest that tourist satisfaction plays an important role in experience value as well as willingness to revisit and recommend the MKT spots after their revisits. Our research offers some practical suggestions for MKT destination operators when they design and provide MKT destinations. The results would be useful for governments and non-profit organizations which attempt to promote MKT.

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“…The tourist enjoyment is the sensual satisfaction gained by tourists during traveling (Huta & Waterman, 2014). Lee and Jeong (2021) believed that tourists' hedonic experience is related to their positive effect, negative emotion, carefreeness and hedonic enjoyment, and the hedonic experience can enhance satisfaction of tourists. However, these studies fail to clarify the relationship between tourism destination reputation and tourist enjoyment.…”

Section: Research Hypothesismentioning

confidence: 99%

“…Mitas and Bastiaansen (2018) took enjoyment as a positive emotion which can be mediated by novelty. While Lee and Jeong (2021) maintained that enjoyment can be reflected by emotions, carefreeness, and hedonic enjoyment. T. Li and Chen (2019) held that the effect of enjoyment of virtual reality is moderated by the expected enjoyment of destination.…”

Section: Measurement Of Tourist Enjoymentmentioning

confidence: 99%

The Influence of Heritage Tourism Destination Reputation on Tourist Consumption Behavior: A Case Study of World Cultural Heritage Shaolin Temple

Wang

Yang

2021

SAGE Open

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The increasing drastic competition between tourism destinations decides on only the sites with good reputation can attract more and more tourists. The tourism destination reputation will affect tourists’ choices before traveling and consumption behavior during traveling. In order to analyze tourist consumption behavior during traveling, this article initially builds a theoretical model of tourism destination reputation, tourist enjoyment, tourist memorability, and tourist consumption behavior. Then, 490 valid questionnaires are collected based on a field survey. Meanwhile, a basic sample information collection, reliability, and validity testing (confirmatory factor analysis) and testing analysis based on structural equation model are conducted on the collected data. The result of the confirmatory factor analysis shows that the tourism destination reputation is measured by five factors: catering, accommodation, landscape, culture, and recreation and entertainment; tourist enjoyment is measured by the feeling of joy and relaxation; tourist memorability is measured by emotional memory, expectation memory, benefit memory, and interest memory; tourist consumption behavior is represented by five indexes: willing consumption, urgent consumption, guided consumption, repeated consumption, and recommended consumption. The hypothesis testing shows that the heritage tourism destination reputation not only directly and positively influences tourist consumption behavior but also indirectly affects tourist consumption behavior through tourist memorability and the chain relationship between tourist enjoyment and memorability. Finally, some suggestions are put forward to improve the tourism destination reputation and tourist enjoyment and memorability.

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Distinctive roles of tourist eudaimonic and hedonic experiences on satisfaction and place attachment: Combined use of SEM and necessary condition analysis

Cited by 55 publications

References 64 publications

How to Achieve Passenger Satisfaction in the Airport? Findings from Regression Analysis and Necessary Condition Analysis Approaches through Online Airport Reviews

How to Achieve Passenger Satisfaction in the Airport? Findings from Regression Analysis and Necessary Condition Analysis Approaches through Online Airport Reviews

Tourist Satisfaction, Willingness to Revisit and Recommend, and Mountain Kangyang Tourism Spots Sustainability: A Structural Equation Modelling Approach

The Influence of Heritage Tourism Destination Reputation on Tourist Consumption Behavior: A Case Study of World Cultural Heritage Shaolin Temple

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