Disruptive technologies in supply chain management such as artificial intelligence and blockchain

Abstract

Currently, Artificial Intelligence can be used to collect and analyze real-time data, enabling faster and more accurate decision-making, as well as enabling the identification of patterns and trends in consumer behavior. On the other hand, blockchain is a technology that allows for the creation of a decentralized and secure record of transactions, providing greater traceability and transparency in the supply chain. By using these technologies, it is possible to improve operational efficiency, reduce costs, and increase customer satisfaction, as it is possible to identify and resolve problems more quickly and efficiently. The overall objective of this scientific article is to demonstrate the impact of disruptive technologies on supply chain management and how these technologies can improve the efficiency, transparency, and sustainability of logistics operations. In conclusion, the research indicates that it is essential for companies to be prepared to deal with the challenges and opportunities that these technologies present. To do so, companies must have already developed an understanding that these technologies and their applications in supply chain management provide credits for decision-making and add value to everything they produce, especially with regard to improving the supply chain. Keywords: Disruptive Technologies, Supply Chain, Artificial Intelligence.