Disinformation as Infrastructure: Making and maintaining the QAnon conspiracy on Italian digital media

Abstract

Building from sociotechnical studies of disinformation and of information infrastructures, we examine how – over a period of eleven months – Italian QAnon supporters designed and maintained a distributed, multi- layered “infrastructure of disinformation” that spans multiple social media platforms, messaging apps, online forums, alternative media channels, as well as websites, databases, and content aggregators. Examining disinformation from an infrastructural lens reveals how QAnon disinformation operations extend well-beyond the use of social media and the construction of false narratives. While QAnon conspiracy theories continue to evolve and adapt, the overarching (dis)information infrastructure through which "epistemic evidence" is constructed and constantly updated is rather stable and has increased in size and complexity over time. Most importantly, we also found that deplatforming is a time-sensitive effort. The longer platforms wait to intervene, the harder it is to eradicate infrastructures as they develop new layers, get distributed across the Internet, and can rely on a critical mass of loyal followers. More research is needed to examine whether the key characteristics of the disinformation infrastructure that we identified extend to other disinformation infrastructures, which might include infrastructures put together by climate change denialists, vaccine skeptics, or voter fraud advocates.

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