Disentangling Risk Management and Error Management in the Public Sector: A Theoretical Framework
Emily Rose Tangsgaard,
Caroline Fischer
Abstract:Public organizations have little tolerance when it comes to risks and errors. At the same time, environmental, technological, and demographic changes call for new ways of doing things to improve public sector performance. Achieving this may involve trial and error. Therefore, there is a need to effectively combine risk management and error management practices. However, the concepts tend to be intermingled and confused, which hinders public managers from deliberately exercising one or the other managerial beha… Show more
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