Disempowered by Data

Bopp, Chris; Harmon, Ellie; Voida, Amy

doi:10.1145/3025453.3025694

Cited by 80 publications

(27 citation statements)

References 27 publications

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“…On the part of the donor, these technologies tend to aim to support increased transparency and trust [4,29], or to smooth the process of donating itself via new payment mediums and platforms [26]. However, insitu studies of philanthropic IT systems recount a litany of shortcomings as they often poorly account for existing organizational practices, the underlying values of charities, and the diversity of philanthropic work [6,19,20]. These studies highlight how those involved in fundraising must practice 'legitimacy' [36] and 'accountability' work [29] through a variety of IT systems.…”

Section: Hci Research On Philanthropic Technologiesmentioning

confidence: 99%

“…These studies highlight how those involved in fundraising must practice 'legitimacy' [36] and 'accountability' work [29] through a variety of IT systems. At their most dysfunctional, Bopp et al [6] describe how organisations can feel 'disempowered by data' and regimes of monitoring and evaluation. To counter these challenges, it is argued that philanthropic informatics ought to make possible a broader view of the kinds of data and accountability that matter [37], and their performance CHI 2019 Paper CHI 2019, May 4-9, 2019, Glasgow, Scotland, UK for various stakeholders (not only donors).…”

Section: Hci Research On Philanthropic Technologiesmentioning

confidence: 99%

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Programmable Donations

Elsden

Trotter

Harding

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

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This paper reports on a co-speculative interview study with charitable donors to explore the future of programmable, conditional and data-driven donations. Responding to the rapid emergence of blockchain-based and AI-supported financial technologies, we specifically examine the potential of automated, third-party 'escrows', where donations are held before they are released or returned based on specified rules and conditions. To explore this we conducted pilot workshops with 9 participants and an interview study in which 14 further participants were asked about their experiences of donating money, and invited to co-speculate on a service for programmable giving. The study elicited how data-driven conditionality and automation could be leveraged to create novel donor experiences, however also illustrated the inherent tensions and challenges involved in giving programmatically. Reflecting on these findings, our paper contributes implications both for the design of programmable aid platforms, and the design of escrow-based financial services in general. CCS CONCEPTS • Human-centered computing → User studies.

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Section: Hci Research On Philanthropic Technologiesmentioning

confidence: 99%

Section: Hci Research On Philanthropic Technologiesmentioning

confidence: 99%

Programmable Donations

Elsden

Trotter

Harding

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

View full text Add to dashboard Cite

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“…HCI and STS scholars have studied data initiatives in various domains, such as policing [54], truck driving [29], medicine [47], and philanthropy [11]. A common criticism arising from these studies is the danger of reducing embodied, qualitative knowledge into quantitative data.…”

Section: Critical Data Studiesmentioning

confidence: 99%

Feeding the World with Data

Steup

Dombrowski

2019

Proceedings of the 2019 on Designing Interactive Systems Conference

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Recent years have seen increased investment in data-driven farming through the use of sensors (hardware), algorithms (software), and networking technologies to guide decision making. By analyzing the discourse of 34 startup company websites, we identify four future visions promoted by datadriven farming startups: the vigilant farmer who controls all aspects of her farm through data; the efficient farmer who has optimized his farm operations to be profitable and sustainable; the enlightened farmer who achieves harmony with nature via data-driven insights; and the empowered farmer who asserts ownership of her farm's data, and uses it to benefit herself and her fellow farmers. We describe each of these visions and how startups propose to achieve them. We then consider some consequences of these visions; in particular, how they might affect power relations between the farmer and other stakeholders in agriculture-farm workers, nonhumans, and the technology providers themselves.

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“…NPOs could combine this data with people's self-disclosed locations to understand how their online campaigns have unfolded spatially. From the perspective of data practices among NPOs, this dataset would provide a clear and coherent measurement for NPOs' impact, and ultimately improve their data management to facilitate their organizational missions [7]. Designing for signaling engagement could help NPOs to better understand their impact on social media and thus better manage their staff's efforts in future work.…”

Section: Signaling Community Engagementmentioning

confidence: 99%

Working toward Empowering a Community

Dombrowski

Brady

2018

Proceedings of the 2018 ACM Conference on Supporting Groupwork

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In the digital age, social media has become a popular venue for nonprofit organizations to advocate for causes and promote social change. The 2016 United States Presidential Election occurred amidst divisive public opinions and political uncertainties for immigrants and immigration policies were a frequently-contested debate focus. Thus, this election provided an opportunity to examine nonprofit organizations' social media usage during political conflicts. We analyzed social media posts by immigrant-focused nonprofit organizations and conducted interviews probing into how they managed their online presence and social relations. This study finds that these nonprofit organizations adopted three key strategies to support their target community: 1) disseminating content about immigrationrelated issues and policies; 2) calling for participation in collective endeavors to influence the political climate; 3) engaging in conversations with outside stakeholders including political actors, media, and other organizations. We use empowerment theory, which has been used widely to study marginalized populations, as a theoretical lens to discuss how NPOs' social media usage on Twitter reflects their endeavors to bring information and calls to action to immigrant communities. We, then, present design opportunities to amplify the advantages of social media to help nonprofit organizations better serve their communities in times of political upheavals.

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Disempowered by Data

Cited by 80 publications

References 27 publications

Programmable Donations

Programmable Donations

Feeding the World with Data

Working toward Empowering a Community

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