Discovering What Makes a Sme Website Good for International Trade

Akman, Engin; Dağdeviren, Metin

doi:10.3846/20294913.2016.1266709

Cited by 10 publications

(8 citation statements)

References 52 publications

(77 reference statements)

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“…Information quality is the most important factor to assess SMEs website which leads to establishing reliable connections globally. Navigability reliability and accessibility are critical factors to define success for an SME on an international level (Akman & Dagdeviren, 2016). Andersson & Stone (2017) presented research which shows a considerable dispersion of enterprises and their sourcing strategies.…”

Section: Methodsmentioning

confidence: 99%

Digital business and media platforms – enablers of manifold regional and global opportunities

Brazinskas¹,

Pipirienė

Khayrzoda

2019

Proceedings of 6th International Scientific Conference Contemporary Issues in Business, Management and Economics Engineering ‘2

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Purpose – digital platforms play a growing role in business development and create opportunities beyond earlier existed boundaries as countries, regions and industrial sectors. Industrial Internet concepts as a holistic application emerge, disruptive challenges trigger changes and evolution of existing business models. This paper unravels and analyses models and features of networks, market places, media platforms across various sectors along with arising opportunities. Research methodology – research is based on benchmarking across selected digital platforms and impact analysis according to defined criteria and selected business models. Findings – results justify scientific approach and contribute with a benchmarked view across different sectoral platforms, assess opportunities of the emerging digital era. The evolution of business patterns and the impact on changing models are key findings of the paper. Research limitations – a certain number of platform models and their features are analyzed as well as impact, represented sectors are largely grouped. Practical implications – results will have substantial practical application to business strategies adjustment, updated view on existing transformations across several business sectors and emerging business models. Originality/Value – a united view is possessed on different platforms across regions and sectors, it combines several integrated angles towards digital development and provides with clear and applicable solutions

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Section: Methodsmentioning

confidence: 99%

Digital business and media platforms – enablers of manifold regional and global opportunities

Brazinskas¹,

Pipirienė

Khayrzoda

2019

Proceedings of 6th International Scientific Conference Contemporary Issues in Business, Management and Economics Engineering ‘2

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“…Saaty solved the problem of how to stimulate and discuss the key characteristics of multicriteria analysis techniques and work through the conceptual lens of decision processes in the field of urban and territorial transformations with the AHP according to three principles: the framework of the hierarchy, the principle of prioritization, and the logical consistency principle (Ferretti & Saaty, 2014). The AHP sets up a hierarchy of issues to be resolved, taking into account the criteria that support the accomplishment of the objectives (Garuti& Salomon, 2012;Akman & Dagdeviren, 2018;Karaman & Akman, 2018). It is important to carefully choose the criteria in the AHP objectives process to avoid problems.…”

Section: Life Cycle Cost Concept and Analysis Of The Construction Of ...mentioning

confidence: 99%

Evaluation of a Building Life Cycle Cost (Lcc) Criteria in Egypt Using the Analytic Hierarchy Process (Ahp)

Hadidi¹,

Meshref²,

El‐Dash³

et al. 2022

IJAHP

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Recently, life cycle cost (LCC) has gained a wide acceptance in the field of industrial building construction, where it is categorized under economic sustainability in the overall sustainability of buildings. Hence, it is necessary to think about the categories and criteria that affect the building’s cost over its lifespan. In this study, the Analytical Hierarchy Process (AHP), a multi-criteria decision-making methodology, is employed to evaluate and weight four categories which are building blocks of the LCC of industrial building construction. The assessment model applies seventeen criteria which are distributed under the following four categories: initial cost, operating or maintenance cost, environmental impact cost, and the end of life. These are evaluated by thirty-seven civilian experts responding to a pair wise questionnaire. The results are significant as they reflect the viewpoints of the civilian experts and can aid in the development of a building's economic sustainability by illuminating the impact factors of the life cycle cost of buildings. To the best of our knowledge, this is the first study to handle criteria evaluation of LCC for sustainable building using the AHP multi-criteria decision-making (MCDM) methodology.

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“…Gandhi et al (2018b) relacionam-se pois são trabalhos que envolvem a elaboração e aplicação de um modelo de avaliação da qualidade de serviço promovidas pelos funcionários. Dentre os artigos selecionados no portfólio final, destacou-se a presença dos grupos de tecnologia (AKMAN;DAGDEVIREN, 2018;CHEN;JAW;WU, 2016;KHAYER et al, 2020), negócios digitais (GHOBAKHLOO;HONG;STANDING, 2015;SORKUN, 2019;SURYANI;FAUZI;NURHADI, 2020;VONGSRALUANG;BHATIASEVI, 2017), desempenho dos funcionários (GANDHI; SACHDEVA; GUPTA, 2018b, 2018a; GHANI; YASIN; ALI, 2019) e aplicações em restaurantes (KUKANJA; PLANINC, 2018PLANINC, , 2019. Além disso, percebeu-se a presença de aplicação de pesquisas em outras vertentes, como turismo (CARLSEN, 2011), lealdade dos consumidores (SARAPAIVANICH; PATTERSON, 2015), desenvolvimento de modelo baseado nos constructos da avaliação da qualidade de serviços (OWUSU-FRIMPONG; NWANKWO, 2012), cadeia de suprimentos (NAOUI, 2014) e relacionamento com fornecedores (GANDHI; SACHDEVA; GUPTA, 2019).…”

Section: Avaliação Da Qualidade De Serviço Em Pmesunclassified

“…Nos negócios digitais, percebeu-se que a qualidade de serviço é importante para a satisfação dos usuários em e-commerces (GHOBAKHLOO; HONG; STANDING, 2015). A dimensão responsividade é crucial para avaliar a eficiência dos serviços promovidos nessas organizações devido à agilidade de interação esperada pelos usuários (AKMAN;DAGDEVIREN, 2018).…”

Section: Avaliação Da Qualidade De Serviço Em Pmesunclassified

Proposta de indicadores de melhoria a partir da avaliação da qualidade de serviços em uma empresa de pequeno porte

Herzog

Ribeiro

Paladini

et al. 2021

P&P

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Pequenas e médias empresas (PMEs) fornecem suporte ao crescimento econômico de empresas de grande porte bem como são responsáveis pelo desenvolvimento social a partir da geração de empregos, principalmente em países emergentes como o Brasil. Desta forma, torna-se essencial avaliar a qualidade na prestação de serviços em PMEs. Apesar disso, percebe-se a ineficiência desta prática neste setor. Portanto, este trabalho objetiva propor indicadores de melhorias a partir da avaliação da qualidade nos serviços de uma PME do ramo de reforma de pneus. A metodologia baseou-se no desenvolvimento de uma revisão de literatura e um estudo de caso por meio da observação participante, entrevistas não estruturadas e visitas presenciais à empresa. Como resultado, propôs-se seis indicadores mediante a aplicação de um modelo de avaliação da qualidade de modo a sustentar o gerenciamento das melhorias além de auxiliar a tomada de decisões da PME. Por fim, constatou-se que o controle dos indicadores representa papel fundamental no alcance dos objetivos estratégicos da empresa, proporcionando melhorias no relacionamento com o consumidor à longo prazo.

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Discovering What Makes a Sme Website Good for International Trade

Cited by 10 publications

References 52 publications

Digital business and media platforms – enablers of manifold regional and global opportunities

Digital business and media platforms – enablers of manifold regional and global opportunities

Evaluation of a Building Life Cycle Cost (Lcc) Criteria in Egypt Using the Analytic Hierarchy Process (Ahp)

Proposta de indicadores de melhoria a partir da avaliação da qualidade de serviços em uma empresa de pequeno porte

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