Discovering the Emergence of Technical Sociology in Human Capital Systems and Technology-Driven Organizations

Abstract

In 2019 the global cost of cyber-crime was over 2 trillion dollars. Current research literature outlines that 80-90% of security breaches are due to human-enabled errors in the U.S. and the U.K. Organizations encounter a barrage of cybersecurity threats that prey on the propensity of human error, human inaction, human behavior, and human misbehavior. As a result, there is an emergence of a new area of research development around technical sociology or digital sociology as a domain to explore the human capital perspectives, group dynamics, and social aspects of cybersecurity and technology management. The paper uses a relational content analysis of the literature as the research approach aimed to determine the presence and relationships of common themes and concepts. The results were creation of a concept matrix model of interrelated co-occurring concepts. The approach used was outlined by Krippendorff (1980) who asserts that concepts are "ideational grains;" these grains can be thought of as emblems which develop connotation through their connections to other emblems.