Discourse diagrams: interface design for very large-scale conversations

Sack, Warren

doi:10.1109/hicss.2000.926717

Cited by 44 publications

(44 citation statements)

References 11 publications

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“…In trying to find ways to circumvent these obstacles, I have adopted an approach comprising two mutually informing activities: ethnography and the construction and use of software to visualize and explore the hybrid, dynamic networks of humans and non-humans incorporated in the email, code and databases of OSS. This software facilitates the observations that are essential to ethnography, is in itself a form of ethnographic inscription, and extends a burgeoning tradition of ''softwareas-theory'' (Dumit and Sack, 2000;Sack, 2000bSack, , 2001) that addresses many of the difficulties an ethnographer has to face in studies of online environments.…”

Section: Combining Ethnography and Visualization Softwarementioning

confidence: 99%

“…In adopting this approach, I want to promote the view that software technology can be purposefully built as a theoretical artifact incorporating, extending, and reflecting on ethnographic insights (Sack and Dumit, 1999;Dumit and Sack, 2000;Sack, 2000bSack, , 2001. In this I follow the aforementioned authors' suggestion that computational tools can function both as analytic and generative devices.…”

Section: Combining Ethnography and Visualization Softwarementioning

confidence: 99%

“…From a theoretical standpoint, it should be generative by embodying a strong theory about the phenomenon being observed. This ''software-as-theory'' component will be used as an ''evocative object meant to engender discussion'' (Sack, 2000b) -or more precisely in my case, it will provide the observational foci needed for the ethnographic analysis. In the case of OSS, two theoretical attributes are required:…”

Section: The Oss Project Browsermentioning

confidence: 99%

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Socialization in an Open Source Software Community: A Socio-Technical Analysis

Ducheneaut

2005

Comput Supported Coop Work

359

303

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Abstract. Open Source Software (OSS) development is often characterized as a fundamentally new way to develop software. Past analyses and discussions, however, have treated OSS projects and their organization mostly as a static phenomenon. Consequently, we do not know how these communities of software developers are sustained and reproduced over time through the progressive integration of new members. To shed light on this issue I report on my analyses of socialization in a particular OSS community. In particular, I document the relationships OSS newcomers develop over time with both the social and material aspects of a project. To do so, I combine two mutually informing activities: ethnography and the use of software specially designed to visualize and explore the interacting networks of human and material resources incorporated in the email and code databases of OSS. Socialization in this community is analyzed from two perspectives: as an individual learning process and as a political process. From these analyses it appears that successful participants progressively construct identities as software craftsmen, and that this process is punctuated by specific rites of passage. Successful participants also understand the political nature of software development and progressively enroll a network of human and material allies to support their efforts. I conclude by discussing how these results could inform the design of software to support socialization in OSS projects, as well as practical implications for the future of these projects.

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Section: Combining Ethnography and Visualization Softwarementioning

confidence: 99%

Section: Combining Ethnography and Visualization Softwarementioning

confidence: 99%

Section: The Oss Project Browsermentioning

confidence: 99%

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Socialization in an Open Source Software Community: A Socio-Technical Analysis

Ducheneaut

2005

Comput Supported Coop Work

359

303

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“…Understanding the social roles of different members of a group is a good way to understand both the social context of the group, and information about the people within it. A number of different visualization tools exist [2,10,12] that are meant to give some sense of how a conversation space is constructed. These various visualizations have all shown different perspectives on metadata within online social spaces [11].…”

Section: Introductionmentioning

confidence: 99%

You Are Who You Talk To: Detecting Roles in Usenet Newsgroups

Fisher

Smith

Welser

2006

Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)

200

144

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“…For example, lifeline visualizations are used for revealing migrations, transitions and trajectories (Kullberg, 1995;Plaisant et al, 1996). Other research aims at the visualization of very large-scale conversations such as those that take place on the Usenet (Smith, 1998;Donath et al, 1999;Paolillo, 2000;Sack, 2000) or visualize web activity or user trails (Skog & Holmquist, 2000;Wexelblatt, 1999;Minar, 1999;Hochheiser & Shneiderman, 1999). The representation of people in text-based or graphical VWs by avatars is yet another topic.…”

Section: Social Visualizationsmentioning

confidence: 99%