Direct Reporting of Results to Patients

Kuhlman, Melanie; Meyer, Monique A.; Krupiński, Elizabeth A.

doi:10.1016/j.acra.2012.02.020

Cited by 50 publications

(29 citation statements)

References 12 publications

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“…The preferred medium for report delivery varied between academic medical center and county hospital patients, but both subsets preferred access of some sort. This finding is concordance with those of several other studies [8,9,13,18]. After our survey closed, the academic medical center began releasing imaging results through an online patient portal, probably the most predominant method of directly providing reports to patients today [19].…”

Section: Journal Of the American College Of Radiology 559supporting

confidence: 80%

“…A recent study demonstrated that patients valued the timeliness of communication most, more than who delivered their results, with only 20% to 40% of patients stating they want their results only from the ordering physicians, regardless of the delay [8,9]. Other studies have indicated that rapid communication of results reduces stress [16].…”

Section: Journal Of the American College Of Radiology 559mentioning

confidence: 99%

“…First among these unknowns are the preferences of patients. Few studies have examined patients' preferences, and those that have, have yielded conflicting results [8][9][10][11][12][13]. Additionally, most previously published studies involved surveys of outpatients at single institutions, resulting in narrowly selected groups of patients.…”

Section: Introductionmentioning

confidence: 99%

“…Improved visibility helps radiologists demonstrate the value they already currently provide [1,7]. Additional "value" through direct communication could result from a reduced number of intermediary communication errors, decreased delays in patient management, reduced patient stress and anxiety, and improved patient adherence to follow-up recommendations [8][9][10].…”

Section: Introductionmentioning

confidence: 99%

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Patients Prefer Results From the Ordering Provider and Access to Their Radiology Reports

Cabarrus

Naeger

Rybkin

et al. 2015

Journal of the American College of Radiology

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Purpose: Imaging results are generally communicated to patients by referring providers. Directly communicating results has been suggested as a way for radiologists to add value, though few studies have investigated patients' preferences in this regard. The aim of this study was to determine patients' preferences for receiving their imaging results. Methods:In this institutional review board-approved study, adult outpatients undergoing CT or MRI at an academic medical center and an affiliated county hospital over a 4-week period (n ¼ 2,483) were surveyed. The survey assessed patients' preferred delivery method for radiology results and their understanding of radiologists' education and role.Results: A total of 617 surveys (25% response rate) were completed, 475 (77%) and 142 (23%) by academic medical center and county hospital patients, respectively. Among all respondents, the majority of patients (387 of 617 [63%]) preferred models of results delivery centered on the referring physician as opposed to the radiologist. Regardless of who verbally relayed the results, 64% of all respondents (398 of 617) wanted the option to receive a copy of the report, and 522 of 614 (85%) wanted to see their images. Among patients wanting copies of their reports, academic medical center patients expressed equal interest in mail, e-mail, and online portal options (33%, 31%, and 36%, respectively), and county hospital patients preferred mail (55%, 28%, and 17%, respectively) (P < .001).Conclusions: Patients prefer receiving their imaging results through their referring providers. Many patients would also like to view their images and receive copies of their reports, potential avenues through which radiologists could add value.

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Section: Journal Of the American College Of Radiology 559supporting

confidence: 80%

Section: Journal Of the American College Of Radiology 559mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Patients Prefer Results From the Ordering Provider and Access to Their Radiology Reports

Cabarrus

Naeger

Rybkin

et al. 2015

Journal of the American College of Radiology

View full text Add to dashboard Cite

show abstract

“…Previous studies have shown that patients prefer to receive their test results from RPs rather than radiologists (2,(20)(21)(22)(23). However, the results of these studies should be interpreted cautiously because they do not involve a standardized method of conduct that includes factors such as the patients' educational and sociocultural background; anticipated delivery time of the test results; and the type of patient-radiologist encounter (i.e., interactive vs. noninteractive).…”

Section: Discussionmentioning

confidence: 93%