Dimensions of Visitor Satisfaction at Attractions: A Study of Kakum National Park, Ghana
Cornelius Tengan,
Gordon Maayir,
Richmond Sakyi
et al.
Abstract:Attractions are crucial in contributing to the overall satisfaction of visitors in tourism, and ensuring the satisfaction of visitors is key to the sustenance of attractions at destinations. Therefore, this study sought to ascertain the extent to which visitors are satisfied with the service dimensions at Kakum National Park (KNP), and to ascertain whether service dimensions vary with visitors’ socio-demographic characteristics. The study adopted a cross-sectional field survey and sampled 367 respondents for d… Show more
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