1978
DOI: 10.1016/0147-1767(78)90036-6
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Dimensions of intercultural effectiveness: An exploratory study

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Cited by 327 publications
(153 citation statements)
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“…The literature in this field has therefore focussed on the concept of culture shock (Ward, Bochner, & Furnham, 2001), as well as on the identification of variables that affect it, including social support (Adelman, 1988) and personality factors (e.g., Ward & Kennedy, 1992). The "cultural learning" framework assumes that intercultural challenges are caused by an individual's inadequate skills for dealing with unfamiliar social demands, and sees adaptation as a process of gradually learning to function in a different culture (Bennett, 1993;Bochner, 1986;Gardner, 1952;Hammer, Gudykunst, & Wiseman, 1978). This learning is affected by internal and external factors including, among others, culture-specific knowledge about the new environment (Ward & Searle, 1991), language skills (Furnham, 1993) length and type of residence abroad (Ward, Okura, Kennedy, & Kojima, 1998) and social networks and friendships (Bochner, McLeod, & Lin, 1977).…”
Section: Literature Reviewmentioning
confidence: 99%
“…The literature in this field has therefore focussed on the concept of culture shock (Ward, Bochner, & Furnham, 2001), as well as on the identification of variables that affect it, including social support (Adelman, 1988) and personality factors (e.g., Ward & Kennedy, 1992). The "cultural learning" framework assumes that intercultural challenges are caused by an individual's inadequate skills for dealing with unfamiliar social demands, and sees adaptation as a process of gradually learning to function in a different culture (Bennett, 1993;Bochner, 1986;Gardner, 1952;Hammer, Gudykunst, & Wiseman, 1978). This learning is affected by internal and external factors including, among others, culture-specific knowledge about the new environment (Ward & Searle, 1991), language skills (Furnham, 1993) length and type of residence abroad (Ward, Okura, Kennedy, & Kojima, 1998) and social networks and friendships (Bochner, McLeod, & Lin, 1977).…”
Section: Literature Reviewmentioning
confidence: 99%
“…For example, Brislin (1981) has identified three factors of adjustment, including: (1) having successful relationships with people from other cultures; (2) feeling that interactions are warm, cordial, respectful, and cooperative; and (3) accomplishing tasks in an effective and efficient manner. Hammer, Gudykunst, and Wiseman (1978) focused on these factors, and also included the ability to manage psychological stress effectively. Black and Stephens (1989) identified general adjustment involving daily activities, interaction adjustment involving interpersonal relations, and work adjustment related to work and tasks.…”
Section: Understanding Intercultural Adjustmentmentioning
confidence: 99%
“…Since the field of intercultural communication emerged in the 1950s with the first studies of Edward T. Hall (1959), researches on expatriates have become a prominent area for scholars examining different aspects of international mobility (Hammer, Gudykunst and Wiseman, 1979;Tung, 1981;Tung, 1993 …”
Section: Introductionmentioning
confidence: 99%