Dimensions of empathy in relation to language

Abstract

This article approaches the relationship between empathy and language, describing the ways in which different dimensions of empathy can be attested in naturally occurring interactional data. The authors adopt the definition of empathy as a multidimensional phenomenon: emotional contagion, as well as the cognitive and affective dimensions of empathy, are all understood to be central to the empathetic process. The article promotes the view that studying the relationship between empathy and language should be grounded in the analysis of real-life interactions. Language evolves in social interaction both phylogenetically and ontogenetically, and is not only an important product but also a means of human sociality. The authors suggest that the best approach for analyzing the empathy–language interface combines the theoretical insights of cognitive grammar with the method of conversation analysis. The paper shows that when empathy is analyzed in natural conversation, we can do sequential and linguistic analysis of the ways in which affect is shown, and through a careful analysis of grammatical devices, offer an explanation of whether the displays of affect are derived from the other person's situation. By analyzing the complex ways in which the interactants orient to the different dimensions of empathy, the paper shows how linguistic analysis can give us concrete tools for forming a deeper understanding of how empathy takes place in real-life encounters.

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“…The conversation process of empathy construction. Extending the phenomenological account from philosophical debates and reflection into empirical analyses and clinical investigations is research in counseling (Clark, 2010;Rogers, 1975) and communication in diverse settings (Ford et al, 2019;Frankel, 2009;Hepburn and Potter, 2007;Herlin and Visapää, 2016;Kupetz, 2014;Prior, 2017;Pudlinski, 2005;Ruusuvuori, 2005Ruusuvuori, , 2007Voutilainen et al, 2019). First, relying on conversation and discourse analyses, this body of literature offers ample evidence to show that empathy is an interactional achievement through sequential communicative processes.…”

“…In this article, I argue that empathy is essential to understanding practices in the space between (Bradbury and Lichtenstein, 2000) leadership actors and that research on empathy from communication studies (e.g. Ford et al, 2019;Herlin and Visapää, 2016), philosophy (e.g. Taipale, 2015;Walsh, 2014;Zahavi, 2011Zahavi, , 2014, literary studies (Keen, 2007), and counseling (Clark, 2010;Rogers, 1975), has laid the groundwork to address the above limitations of the entitative approach and to extend the constructionist perspective of relational leadership.…”

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