“…Despite the societal and academic interest in dealing with the problem of homelessness (Lorber, 2009) and intimate partner violence (Waltermaurer, 2006), there are very few studies on how clients themselves experience the services they receive (Spiro, Dekel, & Peled, 2009;Wolf, Luijtelaar, Jansen, & Altena, 2007). The few studies on client satisfaction among homeless people and youth were mostly conducted in the United States, with instruments that were often not specifically designed for or tailored to the target population (Calsyn, Morse, Klinkenberg, Yonker, & Trusty, 2002;Kasprow, Frisman, & Rosenheck, 1999;Klinkenberg, Calsyn, & Morse, 1998).…”