Dimensionality of the Rotter Interpersonal Trust Scale

Chun, Ki-Taek; Campbell, John B.

doi:10.2466/pr0.1974.35.3.1059

Cited by 52 publications

(50 citation statements)

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“…Rotter used a rather one-dimensional definition (Hunt et al, 1983), previous analyses of Rotter's Interpersonal Trust Scale items reveal a complex factor structure (see e.g., Chun and Campbell, 1974;Kaplan, 1973;Hunt et al, 1983;Wright and Tedeschi, 1975). As revealed by the table, the names of the extracted factors differ across studies.…”

Section: Multidimensionality Of the Interpersonal Trust Scalementioning

confidence: 91%

“…Interestingly, previous analyses of the Interpersonal Trust Scale items show this measure reflects a complex factor structure (see e.g., Chun and Campbell, 1974;Kaplan, 1973;Hunt et al, 1983;Wright and Tedeschi, 1975). However, none of these studies test the 48 The four skeptical characteristics studied are: (1) interpersonal trust (as measured by the Interpersonal Trust Scale, Rotter, 1967); (2) suspension of judgment (as measured by the reversal of the Need for Closure Scale, Webster and Kruglanski, 1994); (3) locus of control (as measured by the Locus of Control Scale, Rotter, 1966); and (4) a comprehensive professional skepticism scale (i.e.…”

Section: Introductionmentioning

confidence: 92%

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Auditors' Skeptical Characteristics and Their Relationship to Skeptical Judgments and Decisions

2009

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Section: Multidimensionality Of the Interpersonal Trust Scalementioning

confidence: 91%

Section: Introductionmentioning

confidence: 92%

Auditors' Skeptical Characteristics and Their Relationship to Skeptical Judgments and Decisions

2009

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“…We also reperformed the MRQAP analyses shown in Table 2 with a 12-item measure of employees' propensity to trust (Chun & Campbell, 1974; ␣ ϭ .65) included as an additional control variable. The addition of this control had trivial effects on the MRQAP results that would not have altered our conclusions in any way.…”

Section: Contributions To the Trust Literature And Directions For Futmentioning

confidence: 99%

Direct and indirect effects of third-party relationships on interpersonal trust.

Ferrin

Dirks

Shah

2006

Journal of Applied Psychology

339

341

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Past studies of the determinants of interpersonal trust have focused primarily on how trust forms in isolated dyads. Yet within organizations, trust typically develops between individuals who are embedded in a complex web of existing and potential relationships. In this article, the authors identify 3 alternative ways in which a trustor and trustee may be linked to each other via third parties: network closure (linked via social interactions with third parties), trust transferability (linked via trusted third parties), and structural equivalence (linked via the similarity of their relationships with all potential third parties within the organization). Each of these is argued to influence interpersonal trust via a distinct social mechanism. The authors hypothesized that network closure and structural equivalence would predict interpersonal trust indirectly via their impact on interpersonal organizational citizenship behaviors performed within the interpersonal relationship, whereas trust transferability would predict trust directly. Social network analyses of data gathered from a medium-sized work organization provide substantial support for the hypotheses and also suggest important directions for future research.

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“…To concentrate specifically on situational trust, therefore, a number of quantitative studies have been conducted on trust in different settings. For example, instruments have been developed to measure interpersonal trust at work (Cook & Wall, 1980), organizational trust (Hart et al, 1986), interpersonal trust in families (Larzelere & Huston, 1980), institutional trust (Chun & Campbell, 1974; Kaplan, 1973), and trust in communication processes (e.g., Giffin, 1967). Similarly, qualitative studies of, for example, worker and managerial trust (e.g., Gabarro, 1978; Jennings, 1971; Lorenz, 1992), project teams (Porter & Lilley, 1996), and negotiation settings (Ross & La Croix, 1996) have also addressed the general question of “what generates, maintains, substitutes or collapses trusting relations” (Gambetta, 1990, p. xi).…”

Section: Specific Studies Of Trustmentioning

confidence: 99%

The role of trust in information science and technology

Marsh

Dibben

2003

Annual Review Info Sci & Tec

152

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IntroductionThis chapter discusses the notion of trust as it relates to information science and technology, specifically user interfaces, autonomous agents, and information systems. We first present a n in-depth discussion of the concept of trust in and of itself, moving on to applications and considerations of trust in relation to information technologies. We consider trust from a "soft" perspective-thus, although security concepts such as cryptography, virus protection, authentication, and so forth reinforce (or damage) the feelings of trust we may have in a system, they are not themselves constitutive of ''trust." We discuss information technology from a human-centric viewpoint, where trust is a less well-structured but much more powerful phenomenon.With the proliferation of electronic commerce (e-commerce) and the World Wide Web (WWW, or Web), much has been made of the ability of individuals to explore the vast quantities of information available to them, to purchase goods (as diverse as vacations and cars) online, and to publish information on their personal Web sites. Now that the hyperbole 465 466 Annual Review of Information Science and Technology has died down somewhat and the situation is beginning to stabilize, we wish to examine one of the more important aspects of this "information revolution": the concept of trust. Although always simmering in the background of the social sciences literature, especially over the past decade in management, the study of trust has moved center stage in the world of online information and direct interaction (see, for example, Marsh, Meech, & Dabbour, 2000;Palmer, Bailey, & Faraj, 2000; Rosenbloom, 2000b;Urban, Sultan, & Qualls 1999).Thus, a n understanding of trust's role and impact is crucial for information systems practitioners and researchers; the main purpose of this review is to provide such a n understanding. The chapter is primarily aimed at management scientists with a n interest in social informatics, designers with a n interest in social phenomena, and other similar readers. However, they will be disappointed if they expect a study of a broad range of social interactionist influences, such as social capital (e.g., Lesser, 2000), authenticity and credibility (e.g., Council on Library and Information Resources, 20001, authority (e.g., Wilson, 19831, knowledge management (e.g., Davenport & Cronin, 20001, and communities of practice (e.g., Prusak & Cohen, 2000;Wenger, 1998Wenger, ,2000, to name but a few. Each of these has a quite separate theoretical base, even if they appear ostensibly similar to the lay reader; a review encompassing such a broad range of influences is beyond our scope.Trust has been the topic of considerable study in the social sciences for many years. As such, the chapter consists of a number of sections designed to enable the reader to acquire (1) a broader understanding of how trust operates as a social and interactional phenomenon and, based on this, (2) a more specific understanding of where trust fits into research and practice in inf...

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Dimensionality of the Rotter Interpersonal Trust Scale

Cited by 52 publications

References 14 publications

Auditors' Skeptical Characteristics and Their Relationship to Skeptical Judgments and Decisions

Auditors' Skeptical Characteristics and Their Relationship to Skeptical Judgments and Decisions

Direct and indirect effects of third-party relationships on interpersonal trust.

The role of trust in information science and technology

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