Digitising microfinance: on the route to losing the traditional ‘human face’ of microfinance institutions

Siwale, Juliana; Godfroid, Cécile

doi:10.1080/13600818.2021.1998409

Cited by 9 publications

(4 citation statements)

References 43 publications

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“…On the other hand, an overly rapid embrace of innovation may lead to oversight, inadequate training, and a failure to integrate new technologies effectively. Achieving a harmonious blend involves a strategic approach, understanding the specific needs of the organization, and gradually introducing innovations while preserving the core principles of auditing (Pargaonkar, 2023, Siwale & Godfroid, 2022.…”

Section: Challenges and Criticisms In Modern Corporate Auditingmentioning

confidence: 99%

Evolving trends in corporate auditing: A systematic review of practices and regulations in the United States

Glory Ugochi Ebirim,

Beryl Odonkor,

Ese Eigbadon Oshioste

et al. 2024

World J. Adv. Res. Rev.

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This systematic review delves into the dynamic landscape of corporate auditing in the United States, examining the historical underpinnings, current practices, and regulatory frameworks that shape this critical aspect of corporate governance. Corporate auditing stands as a linchpin in fostering financial transparency, ensuring accountability, and bolstering investor confidence. Over time, auditing practices have evolved in response to the intricacies of modern business, technological advancements, and the ever-changing regulatory environment. The review begins with an exploration of the importance of corporate auditing, emphasizing its crucial role in maintaining financial integrity and safeguarding the interests of stakeholders. The evolution of auditing practices unfolds as a narrative of adaptation and innovation, reflecting the need for auditors to navigate complex economic landscapes. Traditional methodologies, long considered the foundation of assurance services, are scrutinized in the context of their historical development and contemporary relevance. A significant focus is dedicated to emerging trends in corporate auditing, with a particular emphasis on technology-driven transformations. The integration of artificial intelligence, machine learning, and data analytics reshapes the audit landscape, providing auditors with powerful tools to enhance efficiency and accuracy. Additionally, the review explores the advent of remote auditing practices, examining the impact of digitalization on audit methodologies, along with the challenges and opportunities associated with this paradigm shift. Environmental, Social, and Governance (ESG) considerations emerge as a pivotal aspect of contemporary corporate audits. The review investigates the growing importance of ESG factors, the incorporation of these considerations into auditing practices, and the broader implications for corporate accountability. Regulatory responses to these evolving trends are analyzed, encompassing updates from the Securities and Exchange Commission (SEC) and international influences on U.S. auditing standards. The abstract concludes by offering a forward-looking perspective, anticipating future developments in corporate auditing and highlighting the delicate balance between tradition and innovation in this critical domain of corporate governance.

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Section: Challenges and Criticisms In Modern Corporate Auditingmentioning

confidence: 99%

Evolving trends in corporate auditing: A systematic review of practices and regulations in the United States

Glory Ugochi Ebirim,

Beryl Odonkor,

Ese Eigbadon Oshioste

et al. 2024

World J. Adv. Res. Rev.

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“…The digital aspect of microfinance refers to the integration of technology and digital tools into microfinance services (Siwale et al, 2021). It leverages mobile banking, online platforms, and digital payment systems to improve accessibility and efficiency.…”

Section: Digital Transformation and Microfinance In Different Geograp...mentioning

confidence: 99%

The Peculiarities in Microfinance Trends: Analyzing Different Geographical Regions in the Period 2014-2021

Stojkova,

Poposka

2023

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The paper investigates the ongoing trends in microfinance, particularly the trend peculiarities per regions. The data encompassed three periods including years 2014, 2017 and 2021. By utilizing the empirical data, the paper offers a comprehensive overview and analysis of the different microfinance aspects and their trends and transformation during the specified period. The results and conclusions from the analysis demonstrate the strong trend in increased values for three aspects in the analysed regions. Indicators representing global values show evidence of strong trend of increased impact of social, commercial, and digital aspects. Findings not only underscores the microfinances significance in promoting financial inclusion, but also highlights the adaptability and acceptance of the microfinance institutions in addressing the evolving needs of low-income populations across the global regions. Determination of these trends is crucial for all stakeholders in the financials systems to exploit the high potential of microfinance as a significant support for economic and social well-being.

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“…Some scholars also suggest that customers in the banking sector require more flexibility and convenience in product services (Gautam & Sharma, 2022). In contrast, most conventional MFI salespeople still use traditional sellercustomer interactions that tend to be obsolete in personal sales (Siwale & Godfroid, 2022). Thus, to survive, MFIs require salespeople to improve their adaptive capability to anticipate unpredictable customer demands, nurture their satisfaction, and in turn increase sales performance.…”

Section: Introductionmentioning

confidence: 99%

Examining the Antecedents and Consequences of Adaptive Selling Capability: Study from Microfinance Institutions in Indonesia

Ahmadi

Widhiastuti

Helmy

et al. 2023

ABAC J

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In the heated business competition of today’s financial services sector, small conventional banks such as microfinance institutions (MFIs) must maintain superior salespeople with adaptive selling capabilities to increase sales performance. Therefore, it is critical to investigate the determinant factor and consequences of salespeople’s adaptive selling capability. This study proposed to examine the effect of psychological empowerment dimensions, namely: meaning, competence, self-determination, and impact, on adaptive selling capability. In addition, this research also scrutinises the link between adaptive selling capability and sales performance by examining innovative selling behavior as a mediating variable. A total of 205 salespeople from 34 MFIs in Central Java, Indonesia, participated in the survey. Based on structural equation modelling (PLS-SEM) analyses, this study found that psychological empowerment dimensions significantly affect adaptive selling capability. Findings also demonstrate that adaptive selling capability positively influences innovative selling behaviour. Finally, the results revealed that innovative selling behaviour mediates the relationship between adaptive selling capability and sales performance. This research provides insight for MFI managers to improve sales performance by cultivating employee psychological empowerment, which impacts adaptive selling capability and innovative selling behavior.

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Digitising microfinance: on the route to losing the traditional ‘human face’ of microfinance institutions

Cited by 9 publications

References 43 publications

Evolving trends in corporate auditing: A systematic review of practices and regulations in the United States

Evolving trends in corporate auditing: A systematic review of practices and regulations in the United States

The Peculiarities in Microfinance Trends: Analyzing Different Geographical Regions in the Period 2014-2021

Examining the Antecedents and Consequences of Adaptive Selling Capability: Study from Microfinance Institutions in Indonesia

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