Digitalizing B2B Business Processes—The Learnings from E-Invoicing

Tanner, Christian; Richter, Sarah-Louise

doi:10.1007/978-3-319-74322-6_7

Cited by 3 publications

(1 citation statement)

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“…and extend their portfolio centrally with digitalization programs. [13], [14], [15], [16] In addition to consulting, the centers should also promote digitalization through organized workshops and trainings. The aim should also be to involve and interconnect as many local players as possible (public institutions, non-profit sector, chambers of commerce, private sector), because in the case of digital transformation such interconnection becomes an important innovation multiplier.…”

Section: Digitalization Issues From Smes' Perspectivementioning

confidence: 99%

Corporate Perceptions on Digitalization of Public Services: From the Perspective of Czech SMEs

Strouhal

Horák

Bokšová

2021

Wseas Transactions on Business and Economics

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A frequent shortcoming of the digitalization of public administration and services is an excessiveconcentration on individual points of communication between the citizen, company and public authorities,rather than focusing on digitalizing the whole process. Digitalizing a service must mean that the entire processfrom the beginning to the end is digitalized from the end-user’s point of view and fully accessible through theonline interface. To be able to be competitive in current environment it is necessary that SMEs have easyaccess to the digitalization processes. The aim of this paper is to provide SMEs point of view on the necessityand applicability of online eGovernmental solutions being vital for their activities. The research was based onsurveying of 278 Czech SMEs. We consider the results of this study very topical considering the currentCOVID19 impact on companies and public administration.

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Section: Digitalization Issues From Smes' Perspectivementioning

confidence: 99%

Corporate Perceptions on Digitalization of Public Services: From the Perspective of Czech SMEs

Strouhal

Horák

Bokšová

2021

Wseas Transactions on Business and Economics

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The Order of Business Process Digitalization in Romanian Small- and Medium-Sized Enterprises

Faragau,

Matei,

Bacali

et al. 2024

Lecture Notes in Management and Industrial Engineering

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E-invoicing: A Catalyst for Digitalization and Sustainability

Bojanc,

Pucihar,

Lenart

2024

Organizacija

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Background and Purpose Digitalization brings a wide range of opportunities for both digital and sustainable transformation. One of the first steps on this journey is the digitization of business documents and digitalization of business processes. The European Commission has recognised the advantages of digitalization, particularly in the context of e-invoicing, which can contribute significantly to economic prosperity and align with public policy goals such as deficit reduction and sustainable development. Despite the successful adoption of e-invoicing in the public sector, the uptake of e-invoicing in business-to-business (B2B) transactions is surprisingly low. This research focuses on Slovenia, a small European country that imple-mented e-invoicing as mandatory between enterprises and the public sector in 2015. Methods To investigate e-invoicing adoption in the wider population, we designed an online survey, which was conducted among 284 organizations in Slovenia. The collected data were analyzed using SPSS 28 software. One sample t-test was used to evaluate the importance of identified advantages, barriers and incentives for e-invoicing usage. Further, we ran an inde-pendent sample t-test to identify statistically important differences in the importance of ad-vantages, barriers, and incentives between organizations with lower and higher levels of e-invoicing usage. Results The results showed that organizations recognize the benefits of e-invoicing well and perceive them as important. The most important barriers to e-invoicing adoption are related to the business environment, unawareness and lack of knowledge about how to implement e-invoicing. Desired incentives for wider e-invoicing adoption are related to easier and lower costs of technical implementation, provided training and education, including best practices, as well as the availability of government grants and other support measures on the state level, including legislation, public directory of business entities using electronic document exchange and service providers. Conclusion The paper provides important information for decision-makers and public ad-min-istrations to take appropriate measures and incentives to further support wider adoption of e-invoicing and exchange of other e-documents to exploit opportunities of digitalization better.

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Digitalizing B2B Business Processes—The Learnings from E-Invoicing

Cited by 3 publications

References 1 publication

Corporate Perceptions on Digitalization of Public Services: From the Perspective of Czech SMEs

Corporate Perceptions on Digitalization of Public Services: From the Perspective of Czech SMEs

The Order of Business Process Digitalization in Romanian Small- and Medium-Sized Enterprises

E-invoicing: A Catalyst for Digitalization and Sustainability

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