2021
DOI: 10.14254/2071-8330.2021/14-2/17
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Digitalization of financial services in European countries: Evaluation and comparative analysis

Abstract: Constant innovations in finance and technology and different levels of their development worldwide necessitate investigating universal integrated indexes. It will enable a general assessment of the digitization of financial services and allow carrying out a comparative inter-nation analysis. The authors proposed to evaluate the level of digitalization of financial services (DFSI) based on three components: digital inclusion, financial inclusion, and digital financial services. The suggested approach includes s… Show more

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Cited by 28 publications
(11 citation statements)
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“…Having calculated the short-term and long-term impact of digitalization, it was established that e-commerce and e-government have a long-term impact on financial markets and financial institutions. Pakhnenko et al (2021) investigated the level of digitalization of financial services in European countries and built an integral indicator of digitalization of financial services based on the Fishburn method and weighted sums, which includes three components such as digital inclusion, financial inclusion and digital financial services. The obtained results made it possible to divide European countries into four groups: with a high, medium, low and critically low level of digitalization of financial services.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Having calculated the short-term and long-term impact of digitalization, it was established that e-commerce and e-government have a long-term impact on financial markets and financial institutions. Pakhnenko et al (2021) investigated the level of digitalization of financial services in European countries and built an integral indicator of digitalization of financial services based on the Fishburn method and weighted sums, which includes three components such as digital inclusion, financial inclusion and digital financial services. The obtained results made it possible to divide European countries into four groups: with a high, medium, low and critically low level of digitalization of financial services.…”
Section: Literature Reviewmentioning
confidence: 99%
“…[27] has proved, based on bibliometric analysis of research, that the balanced development of a country depends to a greater extent on its social, economic and information security. Informatization processes are also relevant for the economy's financial sector, where there is the greatest need to digitalize financial services [28]. With the growth of information flows, the confidentiality of big data must be ensured [29].…”
Section: Problem Formulationmentioning
confidence: 99%
“…− финансовая инклюзия как внутреннее состояние личности, включение себя в систему финансовых услуг; примечательно исследование [3], в котором опрошенные считают финансовые услуги чем-то эксклюзивным даже при активном владении цифровыми навыками, а также исследования, показывающие отсутствие потребности у населения сельских территорий в финансовой инклюзии [4; 5]; − финансовая инклюзия как финансовая доступность, соответственно, её формирование определяется вопросами инфраструктуры и наличия финансовых продуктов и услуг, которые учитывают особенности бизнеса и населения сельских территорий [6].…”
Section: Abstract: Financial Inclusion Digitalization Financial Servi...unclassified