2021
DOI: 10.1007/978-3-030-82003-9_4
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Digitalization as an Enabler of Subscription Business Models in the Manufacturing Industry

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Cited by 6 publications
(2 citation statements)
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“…Since then, SBM has gained attention and has become a cornerstone of the platform economy, digital economy, sharing economy and servitisation. Traditional models have been found to struggle with efficiently managing high volumes of customers (Celik and Datta, 2000), leading to transformation (Schuhs et al, 2020) and the adoption of SBMs (Schuh et al, 2021). In SBMs, customers pay for the product or service offered on a recurring basis (Dempsey and Kelliher, 2018;Gassmann et al, 2014;Rappa, 2004), which allows businesses to enjoy predictable and stable revenue.…”
Section: Literature Review 21 Overview Of Subscription-based Business...mentioning
confidence: 99%
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“…Since then, SBM has gained attention and has become a cornerstone of the platform economy, digital economy, sharing economy and servitisation. Traditional models have been found to struggle with efficiently managing high volumes of customers (Celik and Datta, 2000), leading to transformation (Schuhs et al, 2020) and the adoption of SBMs (Schuh et al, 2021). In SBMs, customers pay for the product or service offered on a recurring basis (Dempsey and Kelliher, 2018;Gassmann et al, 2014;Rappa, 2004), which allows businesses to enjoy predictable and stable revenue.…”
Section: Literature Review 21 Overview Of Subscription-based Business...mentioning
confidence: 99%
“…Traditional models have been found to struggle with efficiently managing high volumes of customers (Celik and Datta, 2000), leading to transformation (Schuhs et al. , 2020) and the adoption of SBMs (Schuh et al. , 2021).…”
Section: Literature Reviewmentioning
confidence: 99%