Abstract:Financial technology companies (FinTechs) have taken to digitalisation both to understand their customers and to use data to design more productive and convenient products. As a result, they are credited with making financial resources increasingly available and affordable. In Africa, millions of people use a vast array of proliferating mobile platforms as transactional interfaces. Although these innovations have improved the ease of financial transactions, they are not without challenges. In this paper, we ex… Show more
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