Digital worker feedback infrastructures: The digitalisation of worker rights monitoring in global value chains
Christoph Sorg,
Carolina Alves Vestena,
Christian Scheper
et al.
Abstract:In this paper, we present empirical research on what we call ‘digital worker feedback infrastructures’ (DWFI); these are communication systems based on digital technologies that allow for creating so-called ‘feedback data’ via different forms of information input of workers in global value chains (GVC). The paper provides an overview of over 50 current DWFIs in GVCs and asks about the main differences between management-oriented and worker-centred digital feedback infrastructures in their usage of worker data.… Show more
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