Digital Transformation Towards Sustainability: A Case Study of Process Views in District Heating

Abstract

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Reconciling the Competing Processes in a Digital Transformation Towards Sustainability

“…The IS researchers can reflect on their own diverse (or even conflicting) perspectives on the problem, the solution, and the underlying assumptions on sustainability. This reflection can potentially guide the coveted engaged scholarship and even help facilitate the co-creative ac- Persson, and Nielsen (2022) illustrate how an inter-organizational digital transformation journey can non-sequentially encompass different views on problem-solving. The practitioners successfully navigated different views in their inter-organization collaboration by i) reciprocating each other's perspectives on the problem and the solution, ii) responding to turbulence in the environement by encompassing multiplicity of views, and iii) by continuously reassessing the past from different perspectives to adjust for future action (Ananjeva, Persson, Nielsen, 2022).…”

“…We hope this overview will contribute to IS researchers' reflecting on their underlying assumptions on sustainability. This reflection can potentially guide the engaged scholarship (Ågerfalk, Axelsson, Bergquist, 2022, p. 1) and aid in collaborative problem-solving between multiple stakeholders (Ananjeva, Persson, Nielsen, 2022).…”

“…Digital transformation can (re)define our core values (Wessel et al, 2020) to positively mitigate the climate change problem by changing sustainability practices on organizational and societal levels. The digital transformation towards sustainability (von Kutzschenbach and Daub, 2021;Ananjeva, Persson, Nielsen, 2022) emphasizes technology as a means towards solving the pressing challenges of our time and not as an end. However, the literature on digital transformation towards sustainability is dispersed and characterized by different views on the role of digital technologies in sustainable development.…”