Digital Transformation of Business Processes in Transport Organizations

Abstract

The purpose of the article is to propose recommendations for improving the digital transformation of business processes in the organization. Methods used: classification, systematization, economic analysis, modeling. The novelty of the article is the systematization of theoretical material concerning the issues of digital transformation of business processes, which in previously conducted research were studied in a narrow context. The theoretical foundations of digital transformation of business processes and features of approaches to digital transformation of the management system in the organization are analyzed. Recommendations were given to improve the digital transformation of business processes in the organization. It was concluded that the difference between digitalization and digital transformation is in the scale of the processes being implemented: the first affects several business processes, while digitalization is one. The essence of digital transformation is to constantly change and adapt to a changing world, and therefore, for each company in the near future, the issue of digital transformation will be one of the main ones in the development of strategies. To implement it, the manager needs to know about the diversity and possible functionality of each solution, since it is he who is aware of the value chain, the business processes of the organization or structural unit, the effectiveness of the work of employees, and it is he who can determine the need for digital transformation and its direction as accurately as possible.