2020
DOI: 10.3390/su12124980
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Digital Transformation for Business Model Innovation in Higher Education: Overcoming the Tensions

Abstract: The higher education sector is in the eye of the hurricane of the digital revolution, immersed as it is in an ongoing digital transformation (DT) process that is expected to result in significant changes in the current business model. Despite the relevance of this transformation, little remains known about how the business model is innovated (BMI), due to the impact of digital transformation in the context of higher education institutions (HEI). This research explores the impact of DT on the HEI business model… Show more

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Cited by 64 publications
(50 citation statements)
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References 33 publications
(71 reference statements)
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“…As Rof et al (2020) have pointed out, the digital transformation of the university is an evolutionary process, which affects and transforms all major areas of activity, teaching, research and administration and is determined by factors such as culture.…”
Section: Jmermentioning
confidence: 99%
“…As Rof et al (2020) have pointed out, the digital transformation of the university is an evolutionary process, which affects and transforms all major areas of activity, teaching, research and administration and is determined by factors such as culture.…”
Section: Jmermentioning
confidence: 99%
“…By causing a shift of paradigm, these changes may produce tensions related to the new way of creating, proposing and capturing value. Increased digital skills, a customer-centric approach and diversified sources of revenues are among the solutions proposed to overcome the arising challenges [31]. The shift to digital innovation in the HE sector has largely accelerated over the last years in tandem with the larger availability of technological resources for education and research.…”
Section: Conceptual Backgroundmentioning
confidence: 99%
“…The shift to digital innovation in the HE sector has largely accelerated over the last years in tandem with the larger availability of technological resources for education and research. This process has been intended as a means to improve or redesign the educational experience and the university way of working [32] but also as a forced switch to stay relevant in the sector [31]. The changing needs of learners prompted the use of digital technologies by also influencing the culture of teaching and learning [33].…”
Section: Conceptual Backgroundmentioning
confidence: 99%
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“…Whereas, higher education institutions (HEIs) around the world in general and in Vietnam in particular are struggling to build up and develop their digital transformation strategy and activities [6] - [8] posing a need for an comprehensive view about digital transformation in higher education. Thus, we conduct a research aiming to review the pertinent literature to provide a integrative approach about digital transformation in higher education.…”
Section: Introductionmentioning
confidence: 99%