Digital technology, tourism and geographies of inequality

Frenzel, Fabian; Giddy, Julia Kathryn; Frisch, Thomas

doi:10.1080/14616688.2022.2142843

Cited by 14 publications

(6 citation statements)

References 51 publications

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“…The figure provides evidence to support the view that exploring the dark side of the sharing economy from a provider’s perspective is an emerging and promising area of research. It is also consistent with observations in previous studies that the global pandemic has exacerbated concerns about digitalization and security issues related to collaborative consumption (Frenzel et al , 2022; Jayasimha et al , 2021).…”

Section: Methodssupporting

confidence: 93%

“…In Cluster 3, studies have discussed the social impacts of the sharing economy, identifying dark side aspects such as the digital divide and inequality, discrimination, threat to quality of life and potential environmental concerns (Abramova, 2022; Etter et al , 2019; Frenzel et al , 2022). Inequality, defined as uneven wealth distribution, is a threat to the development of the sharing economy (Frenzel et al , 2022). Previous studies show that the adoption of digital technologies across different regions (e.g.…”

Section: Findings From the Five Thematic Clustersmentioning

confidence: 99%

“…high-income or low-income) and countries (e.g. developed and less-developed countries) leads to inequality in sharing resource usage and the digital divide (Frenzel et al , 2022). Uneven information and technology distribution may even increase the gap between the rich and poor, further exerting a variety of impacts on societies.…”

Section: Findings From the Five Thematic Clustersmentioning

confidence: 99%

“…and security issues related to collaborative consumption(Frenzel et al, 2022;Jayasimha et al, 2021).Articles on this topic, especially those judged the most influential, were mainly published in journals inMarketing, Hospitality Management and Operations Management fields, such as in International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Annals of Tourism Research, Production and Operations Management, Psychology and Marketing, International Journal of Production Economics and Journal of Business Research.…”

mentioning

confidence: 99%

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Uncovering the dark side of the sharing economy from a provider’s perspective: a bibliometric systematic review

Wu,

Benson-Rea

2024

JBIM

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Purpose Despite a growing body of research focusing on the dark side of sharing economy development, arguments are fragmented and incomplete. This study aims to address the gap by integrating existing viewpoints based on a provider’s perspective. Design/methodology/approach This study conducted a bibliometric analysis using text mining and clustering algorithm techniques to measure the scope of scientific output on this topic and identify the main research themes. Findings Through the bibliometric analysis, this study developed an integrative framework based on the platform providers’ internal management issues and external conflicts with consumers, society, government regulations and traditional business. It also identified significant gaps within each research theme and proposed a future research agenda. Originality/value Sharing economy development has not yet been fully understood and regulated, leading to unprecedented challenges to existing business systems. The study addresses knowledge gaps and advances the understanding of the dark side of the sharing economy based on the provider’s internal management and interplay with external forces. It offers a roadmap for future research to advance understanding of the “hidden” dark side of the sharing economy.

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Section: Methodssupporting

confidence: 93%

Section: Findings From the Five Thematic Clustersmentioning

confidence: 99%

Section: Findings From the Five Thematic Clustersmentioning

confidence: 99%

mentioning

confidence: 99%

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Uncovering the dark side of the sharing economy from a provider’s perspective: a bibliometric systematic review

Wu,

Benson-Rea

2024

JBIM

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“…The tourism industry is going through significant changes with the introduction of social media networks and other new digital technologies. Several tourism-related processes have been impacted by this, including marketing, destination selection, traveller experiences, and tourist feedback, as well as a variety of tourism subsectors like hospitality, transportation, and tour operators (Frenzel et al, 2022). Tourists are eager to engage in tourism activities right away if they identify with the information they learn through social media without going through the identification process, in contrast to what the SIPS model predicted (An et al, 2022).…”

Section: Introductionmentioning

confidence: 99%

Social Media and Tourism: A Systematic Literature Review

2023

iNTERDISCIPLINARITIES

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Purpose: This article focuses on a systematic literature review (SRL) of social media and tourism development and the level of attention given by researchers to undertaking research studies in this area. Reviews of the available literature have long been seen as a crucial step in determining the nature of the vast body of information in various fields of study and enabling further advancement. Design, methodology, and approach: To meet the research objective, the study has set inclusion and exclusion criteria. As a result, only the Scopus dataset was chosen as a data source; scholarly published papers in English have been included; and articles beyond 2015–2023 were excluded from the analysis. Furthermore, the nature and validity of the systematic review paper conducted on social media and tourism are examined and evaluated using the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA). Findings: The study found that the number of research studies in the area of social media impact on the development of the tourism industry has been steadily increasing since 2015. However, a large amount of research work was produced by a few researchers who were interested in finding knowledge and sharing information on the subject matter. Moreover, the expansion of social media platforms has become a crucial tool to promote, guide, and develop the tourism sector. Now, due to the increasing integration between social media and tourism, they are inseparable. Practical implications: This paper suggests that the role of social media in tourism is that social media can retain visitors’ flow to the tourist area. Originality and value: The study contributes to having more knowledge of social media and tourism from the literature review.

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