Digital Resilience: A Competency Framework for Agile Workers

Grant, Christine; Clarke, Carl

doi:10.1007/978-3-030-60283-3_9

Cited by 8 publications

(6 citation statements)

References 20 publications

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“…This argument assumes that individuals who have a strong sense of RWSE are better equipped to tackle difficult tasks, shift their focus away from personal failings and negative outcomes, and prioritize competencies that promote employee well-being (Tramontano et al, 2021). They are also better prepared to deal with the stressors associated with digital forms of work, allowing them to work from anywhere in a sustainable and healthy manner (Grant and Clarke, 2020). For teleworkers, these are important features that can assist in dealing with role stress and completing work-related tasks effectively, while being able to juggle the competing demands of in the work-life domain.…”

Section: Moderating Influence Of Rwsementioning

confidence: 99%

Excessive technology use in the post-pandemic context: how work connectivity behavior increases procrastination at work

Yao

Montgomery

et al. 2023

ITP

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PurposeUsing role stress theory, this study examines how work connectivity behavior (WCB) blurs the lines between employees' work and personal lives, thereby encouraging procrastination at work (PAW). The study also investigates the importance of role stress and remote work self-efficacy (RWSE) as mediating and moderating factors, respectively.Design/methodology/approachThe study examines the direct and indirect relationships between WCB and PAW using hierarchical regression and data from 415 Chinese teleworkers. RWSE is also estimated as a second-stage moderator.FindingsThe findings indicate that WCB has a direct and indirect (via role stress) positive influence on PAW; however, these effects are weaker among employees with higher (vs lower) RWSE.Practical implicationsThis study assists managers and organizations in developing more efficient ways of maximizing employee and organizational performance while minimizing the counterproductive behaviors associated with excessive technology use.Originality/valueBy investigating the links between WCB and PAW in the post-pandemic context, this study adds a new perspective on how excessive technology use for work and non-work purposes can be counterproductive.

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Section: Moderating Influence Of Rwsementioning

confidence: 99%

Excessive technology use in the post-pandemic context: how work connectivity behavior increases procrastination at work

Yao

Montgomery

et al. 2023

ITP

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“…In line with studies by Bandura (1997 , 2000 , 2001) , self-efficacy emerged as a protective factor against techno-complexity and a promoter of both occupational and mental well-being. Self-efficacy is a specific belief that could, therefore, enable employees to mitigate the stressors linked with technologies, including those adopted with remote working and, in turn, to work sustainably and healthily from any location ( Grant and Clarke, 2020 ). Similarly, our results are aligned with evidence from the literature highlighting that perceived social support is negatively associated with work-related stress ( Macías et al, 2019 ).…”

Section: Discussionmentioning

confidence: 99%

The new normal of remote work: exploring individual and organizational factors affecting work-related outcomes and well-being in academia

Capone,

Schettino,

Marino

et al. 2024

Front. Psychol.

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BackgroundFlexible work arrangements have become increasingly popular, driven by the widespread adoption of digital technologies in the workplace because of the pandemic. However, there is a scarcity of studies concerning remote work, especially related to technical-administrative staff (TAS) in academia. Therefore, the current study, adopting the Job Demands-Resources model, aimed to investigate the relationships between remote working self-efficacy, organizational support, techno-complexity, mental well-being, and job performance among TAS during remote working.MethodsA total of 373 individuals from TAS of a large Italian university participated in this study by completing a self-report questionnaire.ResultsThe findings showed positive and significant relationships between remote self-efficacy and job satisfaction as well as between such a perceived efficacy and mental well-being. Perceived support from supervisors acted as a protective factor against techno-complexity. In contrast, perceived support from colleagues emerged as able to promote well-being and job satisfaction. In addition, the latter was positively associated with well-being. Finally, individual job performance was positively affected by job satisfaction and negatively by techno-complexity.ConclusionThis study highlights the need for interventions to support TAS in remote working environments by leveraging employees’ self-efficacy as a key factor in reducing stress related to new technologies as well as enhancing well-being, job satisfaction, and, in turn, their performance.

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“…The rapid development of the pandemic has forced designers to adapt to virtual teamwork; all design collaborations take place remotely using online video conferencing platforms, which has accumulatively become a trend that may continue during the post-pandemic era. Thus, design practitioners are required to increase their competencies of resilience to integrate technology into the collaborative experience so as to increase remote working benefits and mitigate digital stressors [22]. Digital stressors are commonly defined as any adverse effects that technology may have on users.…”

Section: Distributed Design Collaboration and Digital Resiliencementioning

confidence: 99%

The Effects of Distancing Design Collaboration Necessitated by COVID-19 on Brain Synchrony in Teams Compared to Co-Located Design Collaboration: A Preliminary Study

Shih,

Wang,

Wong

et al. 2024

Brain Sciences

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Due to the widespread involvement of distributed collaboration triggered by COVID-19, it has become a new trend that has continued into the post-pandemic era. This study investigated collective performance within two collaborative environments (co-located and distancing settings) by assessing inter-brain synchrony patterns (IBS) among design collaborators using functional near-infrared spectroscopy. The preliminary study was conducted with three dyads who possessed 2–3 years of professional product design experience. Each dyad completed two designated design tasks in distinct settings. In the distributed condition, participants interacted through video conferencing in which they were allowed to communicate by verbalization and sketching using a shared digital whiteboard. To prevent the influences of different sketching tools on design outputs, we employed digital sketching for both environments. The interactions between collaborators were identified in three behaviors: verbal only, sketch only, and mixed communication (verbal and sketch). The consequences revealed a higher level of IBS when mixed communication took place in distributed conditions than in co-located conditions. Comparably, the occurrence of IBS increased when participants solely utilized sketching as the interaction approach within the co-located setting. A mixed communication method combining verbalization and sketching might lead to more coordinated cognitive processes when in physical isolation. Design collaborators are inclined to adjust their interaction behaviors in order to adapt to different design environments, strengthen the exchange of ideas, and construct design consensus. Overall, the present paper discussed the performance of virtual collaborative design based on a neurocognitive perspective, contributing valuable insights for the future intervention design that promotes effective virtual teamwork.

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Digital Resilience: A Competency Framework for Agile Workers

Cited by 8 publications

References 20 publications

Excessive technology use in the post-pandemic context: how work connectivity behavior increases procrastination at work

Excessive technology use in the post-pandemic context: how work connectivity behavior increases procrastination at work

The new normal of remote work: exploring individual and organizational factors affecting work-related outcomes and well-being in academia

The Effects of Distancing Design Collaboration Necessitated by COVID-19 on Brain Synchrony in Teams Compared to Co-Located Design Collaboration: A Preliminary Study

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