Digital Organisational Culture: Capturing Local Banking in Digital Transformation
Rachman Wintarto,
Meiliani Meiliani,
Angelina Carolin
Abstract:Digital transformation in banking is a must and related to the culture in an organization to serve customers using digital technology to transform the internal processes of the business. Therefore, the purpose of this study is to analyze the process of digital transformation and the role of digital organizational culture in digital transformation in local banking. The sample of this study is employees who work at Bank Bengkulu (Bank of Bengkulu) which is a local government-owned bank. The research was conducte… Show more
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