Digital Maturity Assesment Models for Health Systems

Abstract

With the rapid development of technology in recent years, it is observed that there are agile changes in many sectors. With these changes, technology comes to the focus of our lives and helps to take more solid steps by facilitating processes everywhere. With the evolution of the sectors in this direction, concepts such as e-commerce, e-health and data mining have come to the fore, and many studies have been put forward within the framework of these terms. It has been observed that the digital transformation that has begun to take place in the field of healthcare has led to significant changes in this field. The effects of technological advances, which have begun to integrate into health services, such as increasing work efficiency, increasing service quality and creating a safe service environment have been determined. In this review study, various digitalization studies carried out in the field of health between 2012-2022 were examined and summarized, also, the prominent concepts in the studies were classified. In addition, it is aimed to determine the popular methods that researchers include in their studies and to examine the tools that support the application within the scope of the maturity assessment models. At this point, the study is divided into two main headings: (1) Digitalization in Health, (2) Digital Maturity Assessment Models in Health Systems. As a result of the study, it was aimed to contribute to the existing literature by observing the deficiencies in the literature.