Digital libraries: what do users want?

Kani‐Zabihi, Elahe; Ghinea, Gheorghita; Chen, Sherry Y.

doi:10.1108/14684520610686292

Cited by 42 publications

(22 citation statements)

References 17 publications

(24 reference statements)

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“…Special emphasis is paid to task-based search, information retrieval, query processing and expansion, evaluation of returns' relevance, used information in a knowledge base, e-literacy and search skills, and sharing research information over the web (e.g. Arndt, 2010;Dickinson and Kim, 2002;Kani-Zabihi et al, 2006;Pomerantz et al, 2004;Spink, 2002;Vakkari, 2003). (4) The interoperability of the digital and networked libraries with the new paradigms of e-Science and e-learning has initiated a series of investigations on EL 30,6 the capability of the academic library to keep pace, and the librarians to engage with these activities (e.g.…”

Section: Literature Reviewmentioning

confidence: 99%

Networked library services in a research‐intensive university

Taha

2012

The Electronic Library

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The paper aims to present a conceptual model for networked academic library services in a research-intensive university. It also seeks to focus on the potential challenges that the networked library faces in responding to massive needs of the researchers for digital content in different forms and formats. Design/methodology/approach -The author conducted a personal interview (face-to-face, and email communication) with 75 research faculties and postgraduate students in the colleges of business, engineering, IT, and sciences at the United Arab Emirates University (UAEU). The approach to design the conceptual model for the research-oriented library service was based on the feedback and observations of the interviewees on the pattern of query processing, research consultations (e.g. comprehensive, expert, topical search), e-resources coverage, and relevance of the returns to their queries and information needs. Findings -The proposed conceptual model demonstrates the virtual reference service, processing of research queries, online information search and retrieval, and data delivery to the researchers within a virtual research environment (VRE) in the UAEU. The study argues that the UAEU library should employ new strategies to meet the arising challenges of digital content and ongoing advances in information and communication technology (ICT), as well as considering how to embed itself within a research-intensive university.Research limitations/implications -The personal interview does not claim to be all-inclusive since the research faculties in the humanities and social studies were not reached. The inference of the study is encouraging the directors of the academic and research libraries to consider new models and strategies for providing reliable research-oriented information services for supporting the emerging paradigm of e-research activities. Practical implications -The study derived research-oriented service implications for the subject librarians to engage effectively with the research-devoted community either in the physical or in the virtual sphere, i.e. a two-faceted sphere. Originality/value -An extensive literature review revealed that there is a lack of sc...

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Section: Literature Reviewmentioning

confidence: 99%

Networked library services in a research‐intensive university

Taha

2012

The Electronic Library

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“…The design of the system, as well as the terminology used, should be clear, consistent and easy to understand [15]. Moreover, there exists a preference for visual-based interfaces that support users in finding information [9]. In particular, map-based visualisations have demonstrated value [12].…”

Section: Background Literaturementioning

confidence: 99%

“…Key requirements for digital libraries that are consistently outlined in the literature are that the system should: (i) be easy to learn and easy to use; and (ii) deliver reliable search results [9,10]. The design of the system, as well as the terminology used, should be clear, consistent and easy to understand [15].…”

Section: Background Literaturementioning

confidence: 99%

“…As a result, a digital library should optimally cater for differences in user characteristics; for instance it should adapt to the different degrees of expertise and experience of users. Direct connections to other resources or digital libraries have also been found to be a feature desired by users [9]. The integration of heterogeneous information resources, as well as the development of services fostering and allowing cooperation among users has increasingly become a key factor [2].…”

Section: Background Literaturementioning

confidence: 99%

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User Needs for Enhanced Engagement with Cultural Heritage Collections

Sweetnam

Agosti

Orio

et al. 2012

Theory and Practice of Digital Libraries

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Abstract. This paper presents research carried out in order to elicit user needs for the design and development of a digital library and research platform intended to enhance user engagement with cultural heritage collections. It outlines a range of user constituencies for this digital library. The paper outlines a taxonomy of intended users for this system and describes in detail the characteristics and requirements of these users for the facilitation and enhancement of their engagement with and use of textual and visual cultural artefacts.

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“…Users usually input keywords to retrieve desired information but studies have showed that the retrieved results are not always what they expect [33]. Therefore, some tools like RSs have been developed to support users in information seeking and decision making [34].…”

Section: Rss In Digital Librariesmentioning

confidence: 99%

The Role of Context for Recommendations in Digital Libraries

Champiri¹,

Salim²,

Shahamiri³

2015

IJSSH

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 Abstract-This paper discusses the role of context in making recommender systems for digital libraries. It first introduces different types of recommender systems then discusses the role of context in making recommendations for users searching in digital libraries. This study highlights the important role of context and the need for more investigation on context-aware recommender system since exploiting contextual information in recommender systems is an effective approach to create more accurate and relevant recommendations. The article stresses the need for qualitative research on the subject in order to find out the elements that constitute the context from the users' viewpoint and the way a context-aware recommender system could be effectively designed. Past studies seem to have failed to survey on enough attention to the role of context in designing recommender systems for digital libraries.Index Terms-Recommender system, digital library, context, information seeking in context. I. INTRODUCTIONToday, access to useful and relevant information is a prevalent problem due to information overload [1]. Recommender Systems (RSs) are a special class of personalized systems that aim at predicting a user's interest in available products and services by relying on information seeking behavior and previously rated items or item features [1] . On the whole, they are mainly intelligent applications, created to support users by personalized recommendations in search process and their decision-making while interacting with large information spaces.RSs are used in digital libraries, electronic stores, travel tours, restaurants, hospitals and in general can be useful in any decision-making process to provide predictions of appropriate items to specific users [2]. Moreover, dramatic increase in unorganized information on the web has made such systems a prerequisite for the information seeking on the World Wide Web. A study of 96 RSs by Rao and Talwa [3] showed that RSs have been developed in various domains including web recommendation application, movie/TV, information/document recommendation, Usenet news recommendation, information filtering and sharing, music recommendation, restaurant recommendation application, organizational expertise recommendation, personalized newspaper domain, e-commerce application, travel recommendation, electronic catalogue item recommendation, learning resources recommendation, Web search and filtering, virtual fair recommendation, jokes recommendation, and image RSs. Also a taxonomy and comprehensive explanation of elements in recommender agents on the Internet has been provided by Montaner, Lopez and De la Rosa [4].During a commercial interaction, RSs have advantages for both customers and merchants. For example, in a business interaction through the online shopping, RSs recommend customers items so help customers to find their favorite items among an overwhelming number of items in an electronic department store; therefore RSs can facilitate and accelerate shopping for users. Also, merchant...

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Digital libraries: what do users want?

Cited by 42 publications

References 17 publications

Networked library services in a research‐intensive university

Networked library services in a research‐intensive university

User Needs for Enhanced Engagement with Cultural Heritage Collections

The Role of Context for Recommendations in Digital Libraries

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