2024
DOI: 10.1007/s42001-024-00314-2
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Digital intermediaries in pandemic times: social media and the role of bots in communicating emotions and stress about Coronavirus

Suzanne Elayan,
Martin Sykora

Abstract: COVID-19 impacted citizens around the globe physically, economically, socially, or emotionally. In the first 2 years of its emergence, the virus dominated media in offline and online conversations. While fear was a justifiable emotion; were online discussions deliberately fuelling it? Concerns over the prominent negativity and mis/disinformation on social media grew, as people relied on social media more than ever before. This study examines expressions of stress and emotions used by bots on what was formerly … Show more

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