2021
DOI: 10.1080/01634372.2021.1919274
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Digital Inclusion of Older Adults during COVID-19: Lessons from a Case Study of Older Adults Technology Services (OATS)

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Cited by 27 publications
(14 citation statements)
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“…Our findings indicate that solutions for closing the digital divide and increasing telehealth use among older adults are readily achievable with access to ICT devices and the internet and lessons on how to use technology, especially for low-income older adults. Older adults who have access to low-cost, subsidized broadband services may need assistance to take advantage of this technology, and those without such access should be provided low-cost and/or publicly funded or subsidized digital access programs ( OATS, 2021 ; Weil et al, 2021 ). Improved digital infrastructure can help older adults access ICT devices and the internet and obtain technology lessons that can increase access to needed healthcare and quality of life.…”
Section: Discussionmentioning
confidence: 99%
“…Our findings indicate that solutions for closing the digital divide and increasing telehealth use among older adults are readily achievable with access to ICT devices and the internet and lessons on how to use technology, especially for low-income older adults. Older adults who have access to low-cost, subsidized broadband services may need assistance to take advantage of this technology, and those without such access should be provided low-cost and/or publicly funded or subsidized digital access programs ( OATS, 2021 ; Weil et al, 2021 ). Improved digital infrastructure can help older adults access ICT devices and the internet and obtain technology lessons that can increase access to needed healthcare and quality of life.…”
Section: Discussionmentioning
confidence: 99%
“…The current public health guidelines recommend older adults to keep social distancing with others and stay indoors as much as possible, which in turn result in elevated levels of loneliness and social isolation in older adults (8,9). Importantly, in the context of the pandemic, older adults are confronted with disruptions to the daily routines due to lockdown, difficulties in timely accessing to needed healthcare services due to the overwhelmed hospitals, financial loss due to economic recession, separation from family members due to mass quarantine, and difficulties in using digital technologies due to lack of internet access and no smartphones (10)(11)(12); these associated stressors may further exacerbate the mental health of older adults.…”
Section: Introductionmentioning
confidence: 99%
“…It is worth emphasizing that the use of ICT by aged populations is often included in the digital divide spectrum. Fostering digital inclusion has been increasingly vital, given that the COVID pandemic has brought an (almost total) migration to digital life, and it is necessary to encourage more robust participation in ICT [21]. According to Gorenko and colleagues [22], there are several challenges to a successful implementation of ICT as a form of social and psychological intervention among aged populations, particularly during the current COVID-19 pandemic: (a) attitudes toward necessary technologies for communication and information; (b) ability to access those necessary technologies; (c) limited experience and skills in using the technology; and (d) the need for third-party involvement.…”
Section: Background Researchmentioning
confidence: 99%